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May 2024 by Tracy Cameron
Love tye furniture. The staff is friendly and they let you look and leave you alone.
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May 2024 by Ihor Bobryk
Very lazy people
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April 2024 by Mary Kay DeRubeis
They have an easy pickup system and worker's are helpful.
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April 2024 by Sue Rudolph
Had Rick from service come out and he repaired a lazy boy chair. There was a slight misunderstanding regarding the repair but the service department made it right. Would recommend Wayside , thanks again!
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March 2024 by Angela V
Definitely my go to place for all my furniture. Staff is amazing and exceptionally helpful
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August 2023 by Don conant
In and out with the perfect recliner .I have been buying my furniture from them for years and years.Huge selection of quality furnishings .
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June 2023 by David Alexander
Says in store showroom. Arrived to be told no such thing is here
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April 2023 by Chandra Salaam
I contacted the warehouse to replace a 30 year old bed frame. Maria answered the phone and I explained to her what I needed. She did not hesitate to help me. I texted her pictures of the frame per her request and within a few days later, Maria was texting me with good news. She said I think we have it, but bring it with you so we can compare the two.When I arrived at the warehouse, they located Maria for me. Her and another associate came out and examined the frame they went to get the new one.This is where the customer service went beyond my expectations. They took me inside the warehouse and cut the box open and pulled out the frame to make sure it would work. I told them it was a queen, but once they took it out, we realized it was a full which required them to open another box. I felt so bad. They didn't mind at all. They went to get the full size for me. Meanwhile, I was explaining to Maria about how my dad purchased this bedroom set over 30 years ago because my husband and I were coming home to visit from the military and he wanted us to have a nice stay, so he bought a brand new bedroom set from Wayside. It has truly held up. My dad passed away in January and my mom unfortunately fell ill right after. The frame bent because she couldn't get out of the bed and it took my sister and I to get her out, thus the reason for the new frame.I have no doubt that Maria could feel what I have been going through over the past few months. When it was time to pay, she said it would be on them and that I could have it. It took everything in me not to break down and cry. I am so grateful for her. This act of kindness is what good customer service is built upon. Maria saw me through from the beginning until the end. I appreciate her more than she will ever know. Thank you Maria.All my furniture is from Wayside and I will continue to recommend them to all my friends and family.
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December 2021 by Stacy Brentlinger
Had to have the back of our sofa fixed. From start to finish best customer service! Jennifer was wonderful! We dropped it off on Friday and it was done by Saturday. We will definitely be coming back for our next furniture needs.
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June 2021 by dave pryce
Great service
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June 2021 by Dan Marville
Lot's of choices
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June 2021 by Scott G
Quick and friendly service. Quickly and satisfactorily resolved issue with damaged item from order.
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April 2021 by David Kinlan
From the young lady I spoke to in the office to the warehouse people were very friendly had a full trailer of Ashley furniture took a little over an hour very satisfied thank you
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January 2021 by Stephanie West
The staff was great
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December 2020 by Carol Archer
A bit of a wait in line but the customer service was excellent.
