“Shelly is a very compassionate person who takes a pleasure in serving the community of Towpath Credit Union. She never hesitates to go the extra mile to provide all her clients needs. It is an honor to award her with 5 stars. She is much appreciated. Thanks for your excellence.”
“Every person we interacted with at Towpath from setting up an account to securing a mortgage for our dream cabin was wonderful!! We appreciate everyone who helped us!! Special shout out to Dani and Bailee, they were great to work with!!! Highly recommend!!!”
“Had a fantastic experience working with Towpath. Traci was extremely responsive and helped make my first car purchase a lot less stressful. She clearly communicated with me through the whole process and worked directly with the dealership to get the Carfax when I didn’t have it handy! I’d recommend Towpath to anyone looking for a competitive rate with excellent customer service.”
“Amber referred me to FCCU for a lower interest rate option loan. My account had been inactive for many years, and she was able to open it back up and update all my info. She then referred me to Terri who has been wonderful to work with! Thank you!”
9AM - 6PM
2301 OH-59, Kent“Josh Hamilton was great to work with. He helped me to consolidate all my bills into one. Especially at the end when I had a family crisis that he was able to put into the loan. 717 is a great bank im glad I opened an account with them. Great people.Thanks 717”
“Exceptional service, friendly, personable, caring, professional and fast transactions . A very positive experience every time I walk in. I highly recommend this credit union and their services.”
“Amazing service. I believe the person who helped me was Rachel (1/10/24 at 3:50pm). I don't have an account there, but they were still able to help me cash out my savings bonds. Thought they closed at 5pm, but really was at 4. She stayed late to make sure everything was good. 100% great customer service.”
8:15AM - 4:15PM
31 Hanna Pkwy, Akron“This is a very good credit union. They provide great rates and Quality Service. Also, they do not sell your mortgage. I have been banking with Firestone Federal Credit Union for over 40 years - during that time I've lived, worked and traveled in various locals in these United States and Europe so can say they have no problems servicing people on the go. The credit union staff is honest, forthright and fair.”
9AM - 5PM
1729 OH-59, Kent“I have been new to this Kent, Ohio branch. I find everything to be in a timely and friendly environment. This friendly environment here is one of the reasons I came back to live in Kent. Thanks to everyone at this branch.”
8:30AM - 5:30PM
8200 Cleveland Ave NW, North Canton“Have been using this bank for awhile now, the tellers are friendly and make the experience fast and enjoyable. I have never had a problem with any of my transactions. When I signed up, the teller explained everything to me that I needed to know, including fee's and the debit transaction limit without trying to hide any details. I recommend this service.”
9AM - 6PM
727 N Main St, Akron“Buckeye state credit union is great! They caught on to suspicious activity on my account and quickly put a stop to it and made sure my account was safe. Everyone I have interacted with at the Akron branch, either in person or over the phone, has been nothing but nice and helpful. I have been a member since I opened my first checking account at age 18 and I have always had a great experience with you guys. Keep up the awesome work and I give a huge shout out to the fraud department that really helped me out. You guys are great!!”
“Steve was extremely helpful in helping me with my auto loan. Very responsive and answered all my questions and above all made the whole process easy and comfortable!”
Open 24 hours
693 Canton Rd, Akron“After dealing with Wells Fargo and being forced to call the fraud team after nearly every transaction, I am so glad that I switched to US Bank! I have not actually went inside the bank but overall the banking experience online has been great!”
9AM - 4PM
106 S Main St, Akron“I had a horrible experience on the phone with customer service, but when I came into this branch Jennifer, the only clerk working at the time was an AMAZING help. She not only resolved my issues but reported the customer service representatives that were highly rude and hung up on me. Kudos to her.”
10AM - 6PM
2600 OH-59, Ravenna“So the bank its self is so so.. need to change the pre covid hours back.....but Sara just did everything she could to help verify a check. It was awesome!!! Thanks sara”
“Taria is an amazing employee. She took so much time helping me with a problem with a pay card. I really appreciate her time.,patience and great customer service.”
“I have been a member since I opened my first account back In 1971 when I was 12 years old. Back then it was The St. Paul's Credit Union before they merged with Ohio Catholic FCU back around 2016. Can't beat the family atmosphere and stress free environment of a Credit union. Best financial institution for personal loans, mortgages CDs, you name it. Have referred children and grandchildren to them as well. Thanks”
9AM - 6PM
870 W Maple St, Hartville“I can finally say I’ve found my bank. They are all extremely helpful and their customer service is impeccable. It’s feels like home. Thank you for making my banking needs easy and less stressful. Btw, it’s the cutest bank too.”
9AM - 6PM
76 Tallmadge Cir, Tallmadge“Keybank tallmadge is the best most family like bank I have ever had an account with. I choose this bank for my new account because my boyfriend that passed away would talk about how wonderful everyone in the bank is. Also how it felt good that they were always so friendly. And so personable. They truly amazing. They gave me a card that meant the world to me because of my boyfriend passing. It melted my heart. They truly care about their customers. I would recommend everyone to this bank location. Debbie she's one of the tellers, and I cant tell her how much it meant to me to hear the warmth and kind words she had said about my boyfriend. If you want a bank that cares and makes you feel like a family definitely go to the Keybank at Tallmadge.”
“Had an appointment for 9 am and was forced to wait 20 minutes due to a double booking, which stunk because I was in a hurry. The banker I was working with was awesome though.”
9AM - 5PM
600 South Ave, Tallmadge“Lynn Anderson is an incredible employee for US Bank! She helped me fix an issue with my account, called the main office to double check the information and took my number to call me if it didn't go through. She went the extra mile.A++++++++”
9AM - 5PM
1550 S Water St, Kent“Angelina was amazing and very personable. She made the experience of adding me to my husbands account so simple and easy. She is definitely the person to see at this branch in Kent!!”
9AM - 6PM
3857 Darrow Rd, Stow“Great customer service not only at this Stow location but all Key branches I've been to. They know me by name and always go out of their way to go above and beyond. I've also always had good experiences with calling the 800 number when there were routine questions.”
“If you live in the Akron are, you need to have an account with Peoples Bank. I was from out of town and needed assistance with a transaction & the team at Peoples was absolutely spectacular. This branch has a hometown feeling and I was treated like a local long-time customer. The Branch Manager, Ann went completed out of her way to ensure all my need were met. It is rare theses days, but she exceeded all of my expectation. If you have ever felt like your Bank treats you like a just name & number, go see Ann at Peoples.”
9AM - 6PM
815 Graham Rd, Stow“We stopped in to the Graham Rd branch and Brandon spent over an hour with us answering questions and assisting us.His positive attitude and excellent service was very appreciated.I would recommend PNC to anyone looking for a great banking experience!”
“I never mind going to the bank when dealing with this branch, as I walk through the door I am greeted with smiling faces and a very nice clean and bright atmosphere. it doesnt seem very busy when I go, i hardly ever need to wait in line. And if you are going there to open an account or get assistance for loans etc there is a nice sitting area for you to relax at while you wait. the tellers are friendly and very helpful, they even helped me with printing up some records at no cost. this branch is like walking in to see your favorite neighbors.”