-
July 2025 by Cindy Miller
I just visited the Store mineva oh he was so patient help me get them off and then show me how very nice I feel like I can go in there anytime thought I wanted to buy a phone if you let me know that I have just purchased it so he didn’t try to leave it the wrong way just to get another phone is genuine and when I’m ready to get another phone, I will go to him
Good service 🤗🤗🥰🥰💯💯
-
July 2025 by Michael Armendarez
Alexis was very polite and helpful! Helped us with our upgrades
-
July 2025 by Elise Perrington
Had to get a new phone because I had issues with mine. Alexis did a great job, very sweet!
-
May 2025 by Courtnee Hein
Natalie did a fantastic job. Talked to 2 different people on the phone at Verizon, they couldn't help. Went to the store and she fixed all the billing problems for me!! Thank you!
-
May 2025 by Travis Stanny
I have been dealing with Verizon for over 15 years now, and in all that time no one has been as helpful and patient as Natalie was, best customer service I have had at any cellular store, hands down. Keep up the phenomenal work.
-
March 2025 by Robert Gibson
Zach assisted with my older i phone twice recently. He was very helpful and professional.
-
March 2025 by Kay Bosh
Alexis did a great job transferring and setting up my phone, and got me the best deal! Fast and efficient
-
December 2024 by pine tree
Astrid was very helpful! I had no clue on how to fix my phone.
-
November 2024 by Jane Yacklin
Zack Moore was very pleasant and thorough. Our problem is most likely the tower.
-
September 2024 by Kris Kibler
We had the pleasure of having Freedom help us today in the Minerva Verizon. She was extremely helpful, knowledgeable and has a wonderful personality. She took time to answer all of our questions. Version is very lucky to have such an employee these days!
-
September 2024 by Daymon Duvall
I'm dumb with a phone I kind of worried them but they solved it each time
-
September 2024 by Lucas L.
Nice store nothing too exciting. But In a nice convenient spot and good customer service. Overall an enjoyable experience.
-
August 2024 by Katie Porter
Freedom was so helpful and not pushy we will be back for all our phone needs.
-
August 2024 by Susan White-meece
Absolutely wonderful customer service with sales associate Freedom! . She was knowledgeable, professional, helpful and personable. I will recommend her to my friends and family. I will only deal with Verizon store in Minerva, Ohio. So disappointed with Alliance Ohio Verizon.
-
August 2024 by Local Guide Ohio
**Review of Verizon in Minerva, Ohio**
Verizon’s presence in Minerva, Ohio, represents a crucial link for many residents seeking reliable wireless and internet services in this small town. Situated in a region where telecom infrastructure can be less developed compared to urban centers, Verizon's offerings provide a significant benefit. Here's a detailed review of their services and performance in Minerva.
**Customer Service**
Verizon’s customer service in Minerva generally receives positive feedback. The local store, while not large, is staffed with knowledgeable representatives who are willing to assist with a range of issues, from troubleshooting technical problems to explaining plan details. Many customers appreciate the personalized attention they receive, which contrasts with the often impersonal service experienced in larger, city-based stores.
**Network Coverage and Reliability**
In terms of network coverage, Verizon's performance in Minerva is strong. The company is known for its extensive 4G LTE coverage across the United States, and Minerva benefits from this network reliability. Users in and around the town report good signal strength and consistent data speeds, which is crucial for both personal and business needs.
However, like many rural and semi-rural areas, Minerva does experience occasional connectivity issues during severe weather or peak usage times. Despite this, Verizon’s network tends to outperform many local competitors in terms of reliability and speed.
**Internet Services**
Verizon’s internet services, particularly their Fios fiber-optic service, are not available in Minerva as of now. Residents relying on Verizon for internet access are typically using their 4G LTE Home Internet or mobile hotspots. The 4G LTE Home Internet is a solid option for those who need dependable high-speed internet in areas without fiber-optic access, though it may not match the speeds of wired fiber connections.
**Pricing and Plans**
Verizon’s pricing in Minerva is competitive, though not the cheapest available. They offer a range of plans for both mobile and home internet services, which allows customers to choose options that best fit their needs and budget. The cost is generally justified by the quality of service and coverage provided. Verizon’s plans often include various features such as mobile hotspot capabilities and streaming service discounts, which add value.
**Overall Experience**
Overall, Verizon’s services in Minerva, Ohio, are highly regarded. The company's strong network coverage, reliable customer service, and competitive pricing make it a preferred choice for many residents. While the lack of Fios fiber-optic service limits some internet speed options, the 4G LTE alternatives serve as a reliable backup.
For those in Minerva looking for a dependable telecom provider, Verizon stands out as a solid choice, particularly in a region where connectivity can be a challenge. Their commitment to service and coverage helps bridge the gap between urban and rural telecom standards, making them a key player in the local market.
