O'Reilly Auto Parts in Minerva is a reliable stop for automotive needs, known for its helpful staff and good selection. The store is well-organized, clean, and well-maintained, making it easy to find parts and supplies. The staff are generally knowledgeable, friendly, efficient, and ready to assist with questions. They are described as informative, badass, and helpful without shaming customers. Employees frequently go the extra mile to satisfy customers. This includes offering free services like battery testing, wiper blade and bulb installation, and Check Engine light testing. Specific instances of outstanding service include a staff member driving to jump-start a customer's car, then removing and installing a new battery for them. In another case, a technician offered money to replace a vehicle grille that broke during a bulb installation, demonstrating great work ethic and knowledge. The inventory covers a wide range of auto parts, from essential components to specialty items. If a part is not in stock, they usually offer to order it. Overall, it is a solid and reliable choice for routine maintenance or more complex repairs, with service that creates lifetime loyalty.
