Discount Drug Mart is a reliable and community-focused pharmacy and retail store in Minerva, Ohio. The pharmacy department is a standout, with knowledgeable and approachable staff who provide personalized care and efficiently fill prescriptions. Customers appreciate the pharmacists' clear explanations about medications and willingness to offer advice. The store's customer service is generally commendable, with friendly employees who go the extra mile to assist shoppers. However, during busy periods, there can be noticeable delays in both the pharmacy and retail sections, suggesting a need for increased staffing during peak times. The store layout is well-organized, making it easy for customers to find what they need. Cleanliness is a priority, contributing to a pleasant shopping environment. While the product selection is broad, including prescription drugs, over-the-counter items, personal care, groceries, and household essentials, there is room to expand the range of specialty and niche products. Pricing at Discount Drug Mart is competitive, and the store frequently offers promotions and discounts through its loyalty program. However, some customers have found the promotional details to be unclear at times. Discount Drug Mart has a strong connection with the Minerva community, participating in local events and supporting various community initiatives. This engagement helps foster a sense of belonging and demonstrates the store's commitment to being a responsible local business. Overall, Discount Drug Mart provides a solid shopping and pharmacy experience, with a few areas for potential improvement, such as staffing during peak hours and expanding product variety.
There is a large variety of different things for a good price.
October 2024
I had a huge mess that I won't go into details about. But the managers Matt, Adam, Charlene, Allison and Tonia handle the situation timely and with great customer service. I can't thank you all enough..
September 2024
Update your pharmacy hours online so people do not waste a trip.