-
April 2023 by Susan Marie Burkhardt
My late husband had a wedding band and I had mine. I also had a heart shaped necklace with the heartbeat in the center. I told him I wanted to combine them in a way I could wear as a necklace. He did an excellent job. Far better than I could have imagined.
-
April 2023 by Vincent Greco
What a fantastic experience! Rick is a phenomenally talented jeweler. I would personally put him in front of any other and recommend him for anyone’s fine jewelry needs.
-
April 2023 by Ken Rowland
I have had Rick do lots of work for me. He made my wife an absolutely gorgeous custom diamond ring. He is the most honest hard working jeweler that I have ever dealt with. I highly recommend him. If anybody says anything different then they don't know Rick!
-
April 2023 by Micah Jackson
This clown lost 3 of 4 of my screws to my watch while trying to change my battery, after putting the face of the watch in upside TWICE. I try and help find the screws that he made disappear, for 20 minutes. I tell him that I have plans tonight and I'll pick up the watch tomorrow once he finds the screws he lost. He starts YELLING at me that I'm leaving him to find the screws he lost , by himself. SCREAMING. idk if he was drunk or whatever .... have fun being a blind jeweler Rick. Good luck being a horrible person that can't see
-
December 2022 by Mike Kennedy
Rick does.fabulous work and is easy to work with. Honest, dependable and fair!! I highly recommend Rick and the work he does!He made the dragonfly for my wife for our anniversary and he repaired her wedding band and made it look like new!!
-
June 2021 by eric brandser
Great work and a local small business.I took a ring in to be resized (one that other jewelers said couldn't be resized because of a two piece annealed design), and Rick did a wonderful job. My ring looks like new and fits perfectly.Rick is a solo practitioner and very much a designer/ artist. He can make anything you would want!He loves to chat and is a great conversationalist. If you are looking for a drive through jeweler with a large showroom, try the mall.He is by appointment only but he was very available to fit my schedule, both when dropping my ring off and picking up my "new" ring.He does exceptional work, and his prices are very reasonable.He is cash only so be aware. His work is worth leaving the credit card at home.
-
May 2021 by steve Roesch
Had custom ring made by Rick and did excellent work the fiance is very happy!!!Very reasonable in pricing and excellent workmanship!!!! Great at repair work also!!!!
-
May 2021 by Juli Gambrel
Consumer Beware would not allow me to give Zero Stars: On January 27th my husband and I went into Rick's Fine Jewelry in Day Heights, we wanted to have the prongs on my set just let's say freshened up from years of me hitting on everything. Sitting there Rick the owner suggested replacing the center piece we agreed and had a couple of other pieces we also wanted repaired, sitting there I stressed to him numerous times that I wanted my ring completed first so that I could get it back as soon as possible. In February called was told he was waiting on the center set to come in, middle of March I called again and asked how it was going and was told he had to order the center set, hold up you told us back in February you had ordered it so you know at this point I think I will just come and pick it up, which his reply was come pick up your f'n s##t and hung up. Furious I waited for Robert to get home and about the same time Rick called back apologetic about how he spoke to me and assured me he would get my ring done within a week. Well on May 4th I walked in and asked for my jewelry and he was none to happy and asked for one week, which I replied you have been telling me one week since January 27th and every time I have called you give me 100 excuses as to why it is not done, from covid to your eyes, your back, no help, unbelievable!! So I take my ring now torn apart and no refund of the $200 that I gave him just as a deposit of what would be owned and got in the car and called Kirk & Company took it straight to them they told me you will have it back in a week and today I picked it up and paid an additional $458 to get it put back together. I have filled a complaint through the Better Business Bureau on May 4th and so far he has not responded, I know this is partially my fault with all of the red flags I should have picked it up way before I did but unfortunately I always try to give someone the benefit of the doubt especially small businesses. Moral of my story is if you are needing jewelry Repair Avoid at all cost Rick's Fine Jewelry in Day Heights!!! After posting this I found out a friend had a similar problem with Rick, not to mention during at least 2 phone conversations he said that some unhappy customer came and picked up their jewelry., and now I completely understand why.
-
December 2020 by luke rayburn
My girlfriend wanted to use one of her mothers diamonds in her engagement ring. I was told I needed the measurements of the diamond so that the correct prongs could be applied to the setting. I called ricks to figure what I need to do. I asked him how I go about figuring out the size of the diamond. He told me to hold it up to the phone to see if he could guess. Not in a joking way. I am trying to figure everything out so that I can give her the ring she wants. I was hoping to have a custom engagement ring made.After our conversation on the phone, he will never see any of our business. Called another jeweler in Milford and they were more than helpful and explained everything to me.
-
December 2020 by mike lawson
I had a necklace with a cross and the chain was sort of a cheap quality that had broke..! So I purchased a 24c new necklace chain and the clasps on the ends wouldn't pass through the hole on the cross and the spring loaded clasp on the new chain also broke...!! Rick fixed both issues as I waited and charge me a very fair price....!! Thanks Rick again for your great service....!! Mike L.
-
August 2020 by Angela Hunt
I highly recommend Rick's Fine Jewelry. I was looking to have a one of a kind mother's ring made. After discussing what I wanted, he truly made me one of the most beautiful I have ever seen. Thank you so much Rick.
-
April 2020 by Jen Richardson
I took my engagement ring there in 2015 because a prong broke off and my heart shaped diamond fell out. Rick tried to fix it but because of the way it's made, a heart, my setting wouldn't hold it. Rick designed a new ring for me with a setting that held it perfectly. He also added mine and my husband's birthstones on each side of the diamond. My husband and I hit a hard time and didn't have the money to pay. Rick said he would hold it as long as we needed him to. Everytime we saved almost all the money something would happen and we were back to trying to save again. 5 years later, yes 5, my husband talked to Rick and told him how I would sit around and cry because of not having my ring. Rick was so compassionate and understanding that he gave us a discount. We saved that amount and went and got my ring. I HIGHLY recommend going to Rick's Fine Jewelers. If you want quality work at a great price from a guy that goes above and beyond, Rick's your guy. Thanks Rick for Everything!
-
April 2020 by DONNA SMITH
Oh my gosh what a great jeweler.. went to a couple jewelers in Milford to get my ring ( a family heirloom) repaired and was given outrageous quotes ( my gut feeling) and then went to Ricks. What a breath of fresh air... total understanding of the sentimentality of the ring and above all he said he will repair it and it will all be done by him in shop and with the pricing he made it a win win situation and the finished product was beautiful!!! Thanks Rick!
-
June 2019 by Michael Gerber
Just wanted to thank you for an amazing job Rick! Both the watch and ring turned out better than I could of imagined! I'll definitely will be back again!
-
May 2019 by Mark R
Great shop. Did great work for me and my family. Will come back again.