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“Big Red is excellent, we've purchased two dishwashers, a window ac unit, and a range. All four purchases went seamlessly and we haven't had a bad experience. Staff was very helpful and knowledgeable.”
“Ronnie and Seth were both amazing! They were super friendly, helpful, and not pushy! I shopped around a lot but decided on this store because not only was it a good deal, but the service was great!”
“A beautiful thing with Sleep Outfitters is not only their exchange policy, but if you do happen to have to do so, the knowledgeable and understanding assistance in doing so. I attribute this to the Kenwood store "Outfitter", Kristie Clifford. If you are considering a new bed, it's uncanny how many places you can go. With all that you are banking on in this purchase you need a person that listen and steers you in the right direction...for YOU! Kristie is that person! Thank you Kristie!”
“My friend and I came in just to see if the hype was real and it totally is!! we came in and Toni immediately came up to us and told us about the cool technology that goes into these mattresses. Toni had such a welcoming and professional vibe. Wonderful services!!!”
“Excellent products and pricing. The staff were very kind and helpful with any questions. The store manager went out of his way to help my family with our purchase. I would highly recommend Sleep Outfitters.”
“We worked with Chris to buy a new mattress after we were not happy with the comfort of the memory foam one we bought online. What a great experience it was!! He was so helpful and informative and we are so excited for our new mattress solutions bed!!!”
“Jonathan the Store Manager at Fields-Ertle area is a very profession and considerate sales person. High level with much expertise. Easy to do business with Jonathan’s consulting. Do yourself a favor and go to Mattress Firm at King’s Mall”
“Bradford was an excellent salesman, and I’m very pleased with today’s purchases. He thoroughly explained everything in great detail and was incredibly patient with my kiddos . Thank you Brad !”
“I did have to blind side to turn around, but there was plenty of room. Was late for pickup because of the previous receiver, but they took me right away and loaded fast.”
10AM - 8PM
12030 Montgomery Rd, Cincinnati
Mattress Stores
“Customer Service is great. No pushy salespeople. Great flex steel furniture. We love our new furniture. Best furniture store in Cincinnati. Try them out and you will agree”
10AM - 8PM
7906 Montgomery Rd, Cincinnati
Mattress Stores
“Mattress Firm at Montgomery and I -71 is a great place to buy a mattress and bedding accessories from. Their team of professionals are respectful, considerate and always focus on your needs. I have purchase mattresses, pillows and bedding accessories for my wife and myself as well as all three of our children from them and have never been disappointed with their recommendations. I will always start there when i have future needs.”
“On my very recent visit at Furniture Fair I met Bedding Specialist Julie Campbell. She was very patient with listening to & answering my questions about an adjustable bed & mattress. I appreciated the time she spent with me in the store & on following up with me afterwards. She was very caring in making sure that she understood my particular interests. I recommend Furniture Fair to anyone contemplating buying furniture & Julie's expert advice in particular.”
“Can NOT brag enough about my experience at the Fields Ertel Store. Clean, pleasant workers, never feel bombarded as you do at other stores. You can look, walk around leisurely and not feel any pressure. I've gone twice now for different pieces and Dinara Kurmanova is the best. She's so good at picking different pieces, fabrics and colors that work with what you are looking for. Highly HIGHLY recommend this company.”
“Alex and Richie were super friendly and did a great job helping me try out different mattresses to fit my sleep needs. Pretty much any issue I had with my sleeping habits were addressed and each mattress I tried got better and better. Thanks guys!”
“We came in to look at Labor Day sales and found a nice corner piece on clearance. Dylan was super friendly when we walked in to the store and helped us navigate the buying process without being pushy. He was informative and helped us with the pickup service.”
“Christine made buying a mattress such an easy and no pressure experience! She was very knowledgeable about all the different mattresses and clearly explained any extra charges. We love our new mattress. Great experience with delivery as well.”
“My husband and I were looking for a new mattress so went to Purple at the Kenwood mall. We were immediately greeted by Toni and walked through the different mattresses and options based on what we were looking for. She was so knowledgeable and helpful and answered every question we had and then some. She was very patient with us and let us try out every combination of mattress and pillow!
Would recommend going here for a mattress and we cannot wait to get it delivered.”
“I bought a mattress there because I had a great experience around 20 years ago with them. I prefer a mattress that I can flip and my first mattress was so comfortable. That mattress lasted a long time. Quality product for a great price. Around 2 years ago, I purchased another mattress and the process was flawless. I would recommend The Original Mattress Factory to anyone.”
“Great experience. Brandon was extremely knowledgeable about the product. He skillfully demonstrated all of the options available to us. We had the opportunity to test drive each level of mattress to help us make the right decisions for us. No pressure, he just let the product do the selling.”
“Theresa was excellent to work with! We went in to just try out some of the mattresses not expecting to purchase one, but we ended up jumping at a 50% off deal (and got some amazing pillows). Theresa was not pushy and was very kind, patient, and explained everything in detail. She also clearly stands by the product as she and her family all use and love the products. I am very excited for it to be delivered!”
11:30AM - 7:30PM
5375 Ridge Ave, Cincinnati
Mattress Stores
“First of all I just want to say that I was very impressed on the service I was given by this location on ridge ave. The Store manager “Nick” was very helpful and made sure to answer all the questions I had. He even helped me find the furniture I needed that was around my budget ! Highly recommend ! And will be coming back and sending family and friends here !!!”
“The two gentlemen in the store were amazing. I did a lot of research before stepping in the store so I had a lot of queations. They answered everyone and yes we made the purchase.”
“Another spot when I was looking for something I bought some led lights for Christmas and they didn't work I went back and they were happy to exchange them without a fuss and even let me plug it up the staff is always friendly”
11AM - 8PM
9591 Fields Ertel Rd, Loveland
Mattress Stores
“What a wonderful company! It's still family owned and you can really tell that everyone cares about the customer. A great experience overall in the store and with the delivery team, the service is top-notch and the selection is some of the best around. Appreciate the fare pricing always, feel like you get the best price with the guarantee they offer. Will be a lifelong customer.”
“Had a great experience working with Ryan to purchase a new mattress! He was very kind, professional, not pushy at all and knowledgeable.James was also very helpful overall with customer service for getting my pickup date scheduled and just an overall professional and nice guy.”
“One day great,the next day not so great,every chair I wanted was not on display, also 2 months wait list,not what it used to be you see it you buy it you get it,not anymore”
“Stopped in 8/4/24 to look at furniture. Was greeted upon entry. Wasnt expecting to buy a new furniture set, but the staff at the store was friendly and helpful ensuring all needs were met. When I checked out to pay, the manager worked hard to give the most months for financing on the Ashley cc which was great. Was also gifted the option to select a gift after purchase based on the amount of $ spent. This was a nice gesture. Delivery updates were seemless and I was updated throughout the process. The delivery men were friendly and quick. Was overall a great experience. Anyone looking for furniture, I would say definitely check out Ashley in Mason. They currently have great deals going on because they are relocating :).”
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“Ken was a blessing to me! He sat down discussed everything and took time to explain what he thought would work best for me. He was very patient as well as kind and gave me time to try out different mattresses while offering suggestions about what might be the better options for me because I have back problems. I couldn’t have asked for anything better. I would definitely recommend seeing him if you need. If you have mattress needs. He will definitely take care of all your needs.”