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December 2024 by Lake Anderson
Front desk was so rude, didn’t even bother running my insurance which they take. Just said I had to pay out of pocket and wouldn’t listen to me
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April 2024 by Jgordon
Who lets their phone ring for over 30mins. Rotate guests. This is insane
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March 2024 by Lynn G
Transferred from a different Kroger and this one is always messing up my meds, my kids meds and now my boyfriends meds. Also think they are not giving the full prescription to us and that's not cool at all. They say it's ready we get there and nothing is ready, I'm glad the one raccoon looking lady is gone because she is the one that started messing up my meds. We are supposed to be on automatic refill and they won't do it here, so we never know when our meds are ready. If I knew how to change to a difference store like CVS I would change in a heartbeat.
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December 2023 by Melissa
Terrible service. Slow and always has the drive thru closed. The ladies there are not personable at the very least. Filled my prescriptions on the 24th. Just now ready… what a joke.
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September 2023 by Bill Antram
I've always had positive experiences at this pharmacy. Since the state started requiring doctors to send rx's electronically I've had to make sure my meds are in stock and that's a real pain, however the staff has been Great ?
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June 2023 by Joe Dart
Thé employees that work at this pharmacy are terrible! After staring at a computer for 10 min thé werid woman that looks like à space alien, screws up my order, them I go back 2 days later and thé same werido screws it up again! So now i have To go back à third time. She needs à good kick in thé butt! And wipe all that makup off that ugly face it doesnt help.
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May 2023 by Brooke Blalock
Everyone is always friendly, always good service.
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March 2023 by Chris M.
Customers treated like an inconvenience here. The second star is because they do tend to have more discounted items than nearby locations.
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March 2023 by Kelly H.
Never anyone staffed in Seafood or Bakery depts. So, if you want anything from those two areas, I'd recommend going elsewhere. The manager is very nice, but clearly they're always understaffed.
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January 2023 by Melissa Hiter
Terrible service. Slow and always has the drive thru closed. The ladies there are not personable at the very least. Filled my prescriptions on the 24th. Just now ready… what a joke.
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December 2022 by daniel callihan
Was texted and told my prescription was filled and ready for pick up, after arriving and being told it would be another hour before it would be filled.Dropping of my wife's prescription after surgery at 230pm was told it would be roughly 30min before it would be ready returned about 45 minutes later and they told me it wasn't even started yet. He told me if I drove her home and returned he would make sure they would be ready so I returned at 445 only to be told they hadn't started them yet and it would be another 30min.I completely understand that its busy but my frustration is constantly being told false information and wasting my time.
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November 2022 by Nicole Sanders
Unfortunately I didn't have the best experience when calling this number that was given to me by the store pharmacy I use for my son's medication. I wish I could have set his appointment up directly at the store pharmacy we use. The 1st appointment I was able to set through the automated system which was a lengthy process. I hung up and tried making a second appointment for my son's vaccine and it sent me to a representative. I could barely understand her due to a heavy accent and bad reception on her end and she continued telling me to take my phone off speaker phone which it wasn't even on in the 1st place and I had great signal where I was at.Next time I'll just set the appointment up through the website and skip the automated system or speaking to a representative unfortunately.
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November 2022 by Randy Calloway
I have to call several times before they pick up and if they do, they hang up on me.
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June 2022 by Jim F.
Sadly, my prescription was filled here but I can't retrieve it because the drive thru is closed without warning. For unrelated reasons I cannot go into the store so now I need to get a relative from a neighboring town to come run this errand. With the IT resources this company employs, one might think the hours and services available would be maintained online.
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June 2022 by Carolyn E.
Stopped by this location over the weekend for some grilling essentials. My brother picked up buns and forgot to get the brats/mets/hot dogs - trust me, he's brilliantThey are doing some renovating, so the entrance looks like a construction zone; which to me is no biggie. Overall, the store was orderly and it was easy to find what I was looking for. Self check out was quick and convenient!
