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February 2024 by Carol Ringo
This place sucks!!! Lisa messed up my phone twice. The clientele speaks volumes! Went in there one day and had to leave, reaked of pot! The manager feed me nothing but excuses.
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February 2024 by shannon kelch
I've used Cricket for 9 years now. Staff is wonderful and very helpful. Store is clean. I never have to wait long. And if there is ever an issue they take care of it right away. My only complaint is the price of cell phone cases and accessories, too much.
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August 2023 by Sturgill Sturgill
We've been a cricket customer for 10 years! Recently we met with Rhonda for several new phone purchases and service upgrade, she was extremely helpful and knowledgeable! Cricket customer for life!
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August 2023 by Sturgill “Buzzy Lynn” Sturgill
We've been a cricket customer for 10 years! Recently we met with Rhonda for several new phone purchases and service upgrade, she was extremely helpful and knowledgeable! Cricket customer for life!
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January 2023 by Ryan Graybill
My son got his phone from here, he was happy. So I'm happy and the girls that worked there were alot of help.
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December 2022 by Morgan Ck
Terrible experience, was ignored and when I tried to express how upset I was, the person tried to ignore me further. I rather drive farther then go back to this store.
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November 2022 by the day in the life of charlie
The cricket store on State route 28 is pretty awesome I had a young lady named Hannah who was very polite very professional I got into my phone and hit something I should have probably not I could not get back out of it however the young lady was awesome and so is the store so I suggest if you have any problems with a cricket phone visit the cricket store on 28th
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August 2022 by Drew Abas
I learned my lesson. No more online-only mobile phone carriers (I'm talking to you Mint Mobile!?). Great price for in-person customer service (we bought the 5GB $30/mo. package). They had no problem with bringing our own *unlocked* phone (Google Pixel 4a) and porting our current phone number from our previous carrier and activating our new Cricket plan on the spot! (just make sure you know the PIN associated with your account on your current carrier if you want this to happen) Cricket's brick and mortar store was perfect. Small but clean shop on route 28 with nice product presentations. Good customer service, too.
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April 2022 by Barbara Bloemer
When I have a problem with my phone, I take it to cricket and the fix it.
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March 2022 by Robert Whalen
Dad went in to do automatic monthly payment
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November 2021 by Pamela Duff
We have been going to this location for at least 10 years. We normally have four to five lines on our account and have purchased several phones just in the past two years. For the most part, it is usually a pleasant experience. Today, I dealt with the older lady with the straight, blond hair. It was NOT a good experience. We have delt with her before a few times over the years. Other than making a payment, we try not to go there when she is at the desk. She seems to complicate things.Today, I wanted to add the EBB Program to my account. Before I could do that, information in the account had to be updated. She was expressing her difficulty out loud. After waiting and listening to her go on like she didn't know what she was doing, I asked her if I was able to make the changes on-line. After repeating myself for the second time, a second employee even tried to explain it to her. Again, I told her if she couldn't change the account information, I could pull my account up on-line from my phone and try to change it myself. (If the account information wasn't updated, she wouldn't be able to apply the EBB Program). She was then speaking to me with attitude and told me that it had nothing to do with Cricket. What? So, I repeating myself for the third time. By now, I did have an attitude of frustration. How can updating my account information have nothing to do with Cricket? At that point, she said if I was going to act like that she was not going to help me. She handed me my ID back and told me to handle it myself. By that time, I wish I had just called Cricket. I told her I would be going to another Cricket store and I would not be back. I also told her for someone to be in customer service that she did not listen very well and she was rude.
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November 2021 by Debbie Centers King
Very friendly people. Great services.
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July 2021 by sally haugh
They were very helpful and I appreciate them.
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February 2021 by Barbara Gemmer
I been with them for a long time. They are easy to talk to them. If I have a problem with my phone, they fix it. There is one of the ladys that works at cricket we like her a lot.
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January 2021 by william addis
Charge me for another line that I didn't even need one in to go get a new phone
