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“Everyone was very nice here! They took care of my oil change and other services fast and handled with care! My only issue was it was hard to find the entrance to the service center. The main gate for the dealership part was close, so it was hard to get back there being our first time going. Nothing against the great people and service at the location though! I definitely recommend this location for your Honda needs!”
“I got a flat tire and the team was able to secure me some new tires and squeeze me into their full schedule on the fly on a Saturday. I couldn't be happier with the service. Thanks!”
“Pre-service help-superior. Once you get to the service dept they really treat you like a valued client. And this dealership is spotless. My Volvo has been out of warranty for awhile, but I only have it serviced at Volvo because every dealer has the same great service and I know the work is to the Volvo high standards of quality.”
“Just received our car that we purchased from Mike, and could not be happier with how fadt and simple this process was. I live in Las Vegas, NV, and Mike made this out of state purchase extremely simple. He FedExed my wife and i the paperwork to sign, sent it back to him, and the car hauler picked the car up the day after he received the paperwork. There was no typical saleman bs of back and forth negotiolating, or any surprise addons/markeups. I wish all car dealerships would be this friendly and make buying a car this simple. Thank you Mike!!!”
“Knowledgeable salespeople and good service; they also work to get you a long loan term which can make it more affordable, especially since buying new requires a sizeable down payment.”
“This rating is for Jacob at the Mason location ONLY. My experience with Enterprise and a mechanical issue started at 6pm on Friday. From there every single agent I spoke to was apologetic but no better than the last one. No one did anything but blame everyone else and transfer me. We had to drive ourselves an hour away on Sunday morning to pick up another car after they picked the faulty one and failed to bring us one.”
10AM - 6PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“Bought a new RAV4 from Kings Toyota. Wanda Matson was a wonderful sales person. She did not push and was a professional. I would recommend if buying a new car, see Wanda.”
“Easy online reservation and pick up. The drop off was also very smooth. The staff is extremely helpful in making sure I had the right vehicle and Wright agreement for my needs”
“The car wasn't ready when we arrived. We had to wait about 30 minutes. Then the car was dirty. The guy said he had just gotten it back, which he has no control over. But we liked the car and there weren't any mechanical issues. I think there should be more than 1 guy working there though. He can only do so much alone.”
“I went in for a rental at the Norwood Ridge Road location and the vehicle that I reserved was left on empty from the previous renter, so the agent that assisted me, Amon'te, waived the gas fee for me and told me not worry about it. He was also very concise when explaining their policy, and he explained everything in a way that wasn't overwhelming (especially for a first time renter). The agent that assisted me with my return, Carrie, was super friendly and attentive. She seemed genuinely interested in my rental experience with Enterprise. She even addressed me by my first name. As someone who used to work in the customer service field, simple things like addressing customers by their first name is a way to make them feel valued. Top tier customer service from both people. Should I ever have to rent again, it's going to be from the Ridge Road location. They made my first rental experience really easy. 10/10!”
“This location was awesome. Easy reservation-Great Check Out/Check In experience. Rep walked us through details of vehicle at walk around. Thank You! Will is this location again!”
“Jordan was super helpful and all around extremely professional and confident in his knowledge. He was kind and had great knowledge of inventory, pricing, and policy. I would recommend Jordan to anybody looking for a rental car, you won’t be disappointed.”
9AM - 12PM
10034 Cincinnati Dayton Rd, Cincinnati
Car Rental
“Joseph helped me, very friendly and had me out the door in about 5 minutes. Used the U-sual rental guys a lot in the past WAY better service and better price. Thank you”
“I highly recommend Enterprise. I had to rent a vehicle over the weekend on the fly. John quickly got me taken care of in under 15 min. They had a great selection of vehicles to choose from. The prices were more than fair. The location is perfect since I live in the suburbs but fly out of CVG.”
9AM - 12PM
10034 Cincinnati Dayton Rd, Cincinnati
Car Rental
“Didn't over charge, got my deposit back, super professional and quick, I worked with Mr. Dishion and Mr. Prakash they were both great. If you're in town and need a pair of wheels stop by.”
“Avis is professional and fun. Amanda and Mrs. Becky always create at great experience for me all the time. I wanted to let them both know that they’re appreciated.Thanks”
7AM - 3PM
9500 Kings Automall Dr, Cincinnati
Car Rental
“outstanding service center!! Always changing to meet the customer's needs when it comes to quality workmanship, professionalism, common courtesy, and expeditious work. Very comparative to the upscale dealerships with their amenities for comfort while waiting, or needing transportation. Hats off to my Service Advisor, Mr John Ramsey for his expert advice and guidance.”
9AM - 12PM
4616 Aicholtz Rd, Cincinnati
Car Rental
“First rental car was cooler than the second. Both vehicles definitely feel luxurious to someone like me who always drives used vehicles of at least a decade old. I did try to bring that first rental back at the exact time I picked it up. So I had it 12 24 hour periods. Thought that would be 12 days exactly. Nope! They charge by calender days, so remember this when renting from them. Fuel efficient vehicles. Cost me less than 30 dollars to fill the tank on this second vehicle, they were wanting to charge me almost 50.00 to not have to fill it upon returning it. That is definitely a rip off, so fill the tank yourself! The whole tank filling issue was not addressed with my husband on our first rental so the information was not passed along to me when I returned that vehicle minus only a quarter tank I'm sure the rental agency chose to keep our 50 dollar deposit. Staff was very friendly on the upside. Just keep all, these things in mind. I had never rented before and our insurance only would cover 24days. I chose not to use this consecutively and returned the first over the holiday while off work. Hope this has been helpful. ?”
“This is our first experience with this location- and I have to say it was smooth, easy and quick. Amar took care of us- and with all the stresses that come before the vacation this was a great start to our road trip!!! Thank you.”
“It's rare to wish you could leave more than five stars, but this store deserves it! Amanda went more than above and beyond to help us get a car that would work for our needs. Despite being a busy Saturday she spent the entire day trying to find us an eight-passenger car, ultimately locating one 45 minutes after the store closed. Thank you again for the excellent customer service! We will be back!”
“Excellent customer service!! I have been coming to this location for the past 5 years. It's the same gentleman that always helps me and he makes sure he can accommodate my request! Thank you!”
“My recent visit at AVIS was great! The customer service that I received was nothing less than 5 stars. The employee Lamar was extremely helpful and understanding of my last minute request. The transaction was quick and professional! He explained everything in detail and answered all my questions and/or concerns. Based on the reviews I kind of second guessed visiting the location however, I went with my first instinct and glad I did. There’s always two sides to a story! Again, thanks for everything, Lamar (Mar)?”
“Good price that allowed one ways during Christmas but they never have the car type you request.The inside could use a coat of paint but the guy behind the counter is the nicest guy in town”
9AM - 12PM
11943 Montgomery Rd, Cincinnati
Car Rental
“Lawrence and Erika is a dream team! They both possess excellent customer service skills. They made us feel like valued customers even if we are not regular Hertz customers. Thank you!”
“I just picked up my rental from this location: my first time here and I will tell you they are the friendliest and most accommodative customer service I have ever experienced: I would recommend this location to anyone :”
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“I recently rented from the Enterprise in Milford (at 275) and both my pickup and return were managed by Nate. The car I received had a minor issue that I shared with Nate upon my return. Nate went above and beyond in making sure that the minor issue was just that - minor. It was great to work with Nate and I look forward to working with him in the future. I highly recommend this Enterprise for all your car rental needs.”