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March 2024 by Benji P
Didn’t reinstall skid plate correctly. Came half off within 2 mins of leaving the shop. Turned around so they could fix it, which they did, with zip ties. These lasted 2 days before again, this time on 75, came half off. Except this time, it coming off buckled the metal, and the buckling has damaged my car.Service there was great. Had I known they can’t re attach skid plates and then to bandage with zip ties, shows the lack of care put behind their customers. I should have checked right then in there if they installed it correctly. Live and learn.Do not go here. They’re sweet as pie, but are completely CAREless.
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March 2024 by Luis Hernandez
Very good at their job
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February 2024 by Jen H
Nothing short of amazing! These guys put my anxiety at ease with my Subaru and walked me through everything. I had tons of questions and they were awesome at answering. Excellent service and a really great crew they had today!! Chef's kiss
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February 2024 by Bob Bailey
Very good service and product
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January 2024 by luke schremm
Quick and nice people as always
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December 2023 by Janie Vliege
Great service, good price, as usual.
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December 2023 by Maria Disher
Four stars because of wait time. But five stars in terms of service. Once I was in the bay and being helped everything was done in a fast and timely manner. Robert directed me into the bay and was very quick at getting my car taken care of. I asked for an oil change as well as tire rotation. And after informing him that I had lost a quart of oil in the last month. He looked to identify the leakage point for me. He went above and beyond when testing my battery and explaining certain aspects of their services and what was recommended. Very knowledgeable, kind, and hard-working. I will definitely be back regularly.
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October 2023 by Barbara Smith
significantly cheaper than Take 5 and Jiffy Lube, and also more thorough (Take 5 near CCHMC Liberty forgets the light checks)a very positive experience this morning with Peter and Jake, thanks!
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August 2023 by Amanda Ledford
I bring my car here every few months, the staff are always super helpful and polite. Take great care of there customers!
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August 2023 by Smokez TG
Helped me on the oil lift since I’m learning manual, super friendly and professional. I definitely will be going back !Service: Oil change
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August 2023 by D Sanders
While the usual manager was on a much deserved vacation, Robert the acting manager, ran the service very professionally. The tech Eva did an excellent job, professional and did the job in a very timely manner. Hats of to this store!!
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August 2023 by Christy Cridlebaugh
My son found that I had an oil leak a few days after having my oil changed there. ( it was my son's truck) When he and his dad crawled under the truck, it was SO COVERED in oil that they had to power clean it! The oil plug had a problem, and when they finally got it out, it turned out that valvoline STRIPPED the plug and DIDN'T TELL ME!! There were so many problems that I couldn't even remember them all. My son was SPITTING mad! I was going to use them for our fleet of personal vehicles, but not now! BTW, my son's truck had NEVER been service anywhere else. My son ALWAYS did his own work bc he's a mechanic. It was an emergency, and I had to go to the middle of Kentucky and couldn't wait on the guys to get it done. ? If you want a complete list, I.M. me.
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August 2023 by tanya gingerich
I just left there after getting a oil change they were so thorough. Everyone was so informative and nice. I will be going there from now on.Service: Oil change
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August 2023 by stormi
Good place other than tech didn't put my skid plate on properly. So now I'm on side of road.
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August 2023 by Teague M.
Worst service possible, avoid them at all costs or don't unless you're ok with giving up your day for an oil change. 2 people who came in before me and left after me. Spent 2 hours there and missed appointments. Only 4 people there when I showed up. Please avoid
