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“The girl who helped me when I came in was knowledgeable about the shoes. I didn't feel like there was much of a selection for wider feet but didn't really get enough time to look. The store was pretty busy and the isles were kinda narrow so it made browsing a bit uncomfortable. I will try again when it's less busy.”
“I've been here quite a few times. My only complaint is it's harder to find a good selection of wider width shoes. The staff was welcoming and helpful and there were definitely some good deals at the time on shoes and hoodies.”
“I had an online pick up order at this location on Christmas Eve. I just want to mention that I was very impressed to see how organized and clean this location was!!! I have been to multiple Rally House locations in the Cincinnati area and this specific location seems to be the most organized. This definitely helps the customer experience to be much more enjoyable to shop and I will make the extra 30min drive to this store for this reason! I will also say that the employees at each location have always been very helpful and friendly so I will continue to recommend Rally House to family and friends.”
“Nice outlet mall. I'm disappointed about no dogs in the stores. We were on our way out of town and made it difficult to shop. Most outlets allow dogs in the stores.”
“Huge selection of outdoor items and clothing. Prices seem fair. The only negative was that I couldn't find an employee to help me with some clothes that were on really high racks.”
“Walked in randomly and found the entire store buy 1 get 1 free. Dumb luck day one on opening. Got a pair of those limited edition Rock 4 and those new red Currys. They are sexy shoes.Got some new drawers b1g1Got some new socks b1g1Got a new gym fit, b1g1 pants/top combo.My man kyle was helping me fit the shoes. Then he went above and beyond to try and find me the last 2xl tank project rock 4 drop.Super happy at the moment.”
“Today I walked into puma and was looking for a few pairs of shoes. Brandon was able to help me find all of what I needed and help me with very good customer service will definitely be coming back.”
10AM - 7PM
505 Premium Outlets Dr, Monroe
Sporting Goods
“My daughter recently had a birthday. She received a Nike gift card from her aunt! When she went to scratch the PIN number off the actual numbers came off with it!! This was a beyond stressful event. We started with Nike customer service which I hate to say, that got us absolutely no where! The guy on the phone wasn’t real polite and could not even tell us if we needed the PIN number to use the card in the store and suggested we try it in the store! Unfortunately, we are an hour away from any Nike store. After calling the gift card company and the store it was purchased and getting no where I decided to call this location. AND THANK GOD I DID. That’s when I came across Kelsey! She was such a sigh of relief. She wasn’t even sure she could help me at first but she was super pleasant and she TRIED! She even advised she would call Nike customer service when she had a break! We ended up calling Kelsey back to ask another question while we waited on her to call customer service. She was now seeing something different in a different platform at their registers. She ended up telling us to come and see them and they would do their best to take care of us. Jason, Tony, Kelsey and Megan were all super wonderful. They were genuine in their responses and felt bad for this situation we were in. They handled the situation with care and respect. We thank them for the time they spent that day in helping us!SIDE NOTE! SCRATCH GENTLY ON GIFT CARDS WHERE THE PIN NUMBER IS!!!! lol.”
“This was a wonderful place that we visited two got a lot of sandals for my husband and the customer service representative he did an absolutely wonderful job and I thank you for all the hard work you do”
“I received a nice welcome when I came in and staff were very helpful and attentive. I found a pair of shoes that unfortunately didn't work out for the wearer so I had to return them. The return process was quick and stress free which I appreciate. ( Unworn and had receipt of course) All in all a pleasant experience, will recommend this location.”
“All athletic stores were extremely busy with back to school shopping. Parents taking advantage of tax free and discounts. Good sales and bargains. Shoe returned.”
“I've been here a few times and the staff has been extremely helpful. On Saturday I went just to try on some shoes and even though it was really busy, the staff was impressive, helping everyone including me. Really appreciated it.”
“The gentleman who helped me was friendly and helpful. The selection of shoes was ok, wide widths were available. My only complaint was the prices in store did not reflect the company's website, full price for shoes that are on sale on the Asics website.”
“Large footlocker store with two separate sides lots of options and no aggressive staff trying to get a sale, I was in and out in 7 minutes for my pickup order and that was during the holiday season.”
“Staff was very friendly and helpful but I was disappointed with the lack of sales on shoes. I can understand the new ones not being discounted but some of the older models were still full price. I did have a good experience and found a nice Adidas originals t-shirt that I had never seen before.”
“Review is more for the salesperson - Zion. Any more sales staff are on their phones, wearing an earbud, or otherwise distracted during the transaction. Zion was super friendly and provided the right amount of small talk and eye contact. He was great - and I'm guessing was a high school kid who will definitely be going places.”
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“Always friendly staff. They have a little bit of everything: guns (new and pre-owned), fishing supplies, ammo, holsters, magazines, gun cleaning supplies- They even do small firearm repair and fishing rod repairs.”