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March 2024 by Shawna Cain
Knowledgeable and helpful staff! Best service department around for motorsports. They get the job done correctly.
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March 2024 by Austin Pence
There’s a reason for a couple week wait in service- it’s because they have the most knowledgeable and experienced techs in the area that do the job right the first time. Their master tech and Service manager, Jacob, has worked there since I was a kid. He has done all the work on everything I own. The owners are really cool as well. It’s a busy place and well worth a visit.
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March 2024 by Alpesh Patel
Great staff and was very attending when i purchased my 6R, answered all questions, financing was breez and was able to negotiate price within reasonable numbers. Thanks JD for all your help.
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March 2024 by Lauren Dillon
Jimmy, Chase, and JD did a fantastic job! From the start Jimmy’s knowledge and expertise was 10/10!! JD took care of us quickly in the finance department and Chase and Jimmy stayed late to get us loaded onto our trailer. I would definitely recommend this company for any of your off-road vehicle needs.
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March 2024 by Tracy Johnson
This place is amazing, I had no idea what all they had in there, my husband and son loved it! Hope to go back to make a purchase soon
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March 2024 by KYLE
Called 3 time..1st got hung up on.2nd time on hold for 10 min and disconnected and 3rd time place on hold for 5min then hung up on...
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February 2024 by Speedi E
Jimmy is the man! Very easy going & down to earth. It was a pleasure doing business with him & all the team at Octane.
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February 2024 by Christian Myers
All the guys and girls at octane are awesome! They worked with me and we was able to secure a deal on my first bike! If anybody has questions they are right there to give you the best answers, overall a great place and a great group of people!
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February 2024 by GreenRanger090
Great place with nice safety equipment selection, staff, and vehicles
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February 2024 by Tracia Moore
I was completely impressed with Dave Bush professionalism and customer service. I highly recommend Octane of Middletown Dave Bush. Amazing Can-Am buying experience!
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January 2024 by Jason Lehnhoff
Highly recommend using Dave ! Dave was great to work with and everyone else was also very friendly and helpful ! Dave took extra time and attention to detail on the deal and it’s much appreciated! Will definitely be buying anything in the future from here as well ! Go in and ask for DAVE! You will understand why once you do !
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December 2023 by paul craig
Had some warranty work done through their service department. Was told 4 to 6 weeks before they could look at it. They called me 2 weeks later and said that they looked at it and were contacting the warranty company. A few weeks went by I had to call them to get am update. Was told I'd get a call back that day, I had to call them again. Was told they were waiting on parts, then other things were wrong. 3 months after dropping it off I finally got it back. I had to call them every time. I would save yourself the trouble and go somewhere else. It's been a headache every step of the way.
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November 2023 by Pets First Nationwide
The service person was very helpful but then there was the parts guy that from the get go didn't want to do more than he had to. Didn't even offer to look up a part and kept saying he didn't know where to even start. Ask for help buddy! I would never have him work for me.
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September 2023 by Tonna Goodpaster
Dave and the staff at Octane Outlet Middletown are outstanding and went above and beyond to help us with what we were looking for. Great service!
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September 2023 by Jordyn Mahan
I just bought my first Seadoo from here. Dave helped me find the one I wanted and answered all my questions very thoroughly. I’m very excited to get out on the water and start riding it!