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February 2024 by Steve Moser
They were out for money. Told us there was one thing wrong with the car. Then they drove it and there were suddenly two things wrong. Then they drove it a second time and drove it so hard that they returned it with the brakes smoking and two warning lights on. And then there were magically four things wrong. Avoid them at all cost!
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February 2024 by Aurora Butler
SERVICE AND ALL INFORMATION GREAT AND WELL TAKEN CARE OF RECOMMEND TO ANYONE GREAT PRICING AND COUPONS.
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January 2024 by Rich Adkins
Needed tires plugged and was told it could be done at no charge. I watched as they looked at the tires, took them off and then about three mechanics gathered around the tire and then took the other one off, did the same, and then came and got me and said nothing could be done - we needed a new set of tires for $1400! The original mechanic they talked to us said, I should have looked and told you before removing the tires. Yeah. Exactly. We were there about 2.5 hours. Very disappointed.
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January 2024 by ginglabs
My sister was here from Florida for Christmas and her Dodge truck heater was out so she took it to Midas who told her they could fix it. This was on December 12th. They kept changing the estimate to higher and higher amounts as they had the truck torn down. This went on and on and they told her it would be after Christmas because their main mechanic was on vacation. It is December 29th and the truck is still torn down and not repaired. She is stuck here from Florida. I have written corporate, sent messages on twitter and Facebook and still nothing happening. This is ridiculous. I am posting here hoping they will do something. 17 days so far. No end in sight. Update; 18 days
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January 2024 by J Tylor Thompson
This review is being left on behalf of my mother, Patty Caldwell.... She visited the Roosevelt Blvd. Midas location for an oil change on her 2011 Jaguar XF. Ramiero Miguel and his team of technicians performed their duties with great professionalism and courtesy. They also went the extra mile trying to reset the service interval system. Thank you very much. We look forward to visiting Midas with all of our vehicles.For Patty Caldwell....
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January 2024 by Kimberly Johnson
I want to thank the gentleman at Midas, I was on my way to Ohio to spend Thanksgiving with my Aunt, who had recently lost her husband. My husband and I had the whole Thanksgiving dinner in our vehicle, when the axil on my car broke, at an intersection, we could not get anyone to come pick the car up, til M and M towing came straight away, they could tell I was upset, the driver went out of his way to take us to Midas, all the gentleman there were so kind, and were able to fix my car and have me back on the road in an hour. I had no idea Midas did that kind of work. They saved my Thanksgiving and we were able to get back home after Thanksgiving, we live in South Carolina, I had never had someone treat us so nice. Thank you Madas and M and M towing, yall have a wonderful Christmas and a Happy New Year. Kim and Jim Johnson.
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December 2023 by Ginger E.
My sister was here from Florida for Christmas and her Dodge truck heater was out so she took it to Midas who told her they could fix it. This was on December 12th. They kept changing the estimate to higher and higher amounts as they had the truck torn down. This went on and on and they told her it would be after Christmas because their main mechanic was on vacation. It is December 29th and the truck is still torn down and not repaired. She is stuck here from Florida. I have written corporate, sent messages on twitter and Facebook and still nothing happening. This is ridiculous. I am posting here hoping they will do something. 17 days so far. No end in sight. Update; 18 days 19 days January 1-2024
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November 2023 by Kurt Kindred
Service was excellent. Asst Manager was helpful and honest. Will continue to utilize for my automotive needs.
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November 2023 by fragnetism
Kody has been an amazing manager to his guys and has done a lot for me and my car. Love the work, amazing staff. Super quick work too! Recommend coming back.
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October 2023 by Sarah T.
Brought my daughter's 2006 Hyundai Elantra in, needed multiple things looked at and ultimately had brakes done, headlight replaced and oil change done. Received a quote from Miguel within 2 hrs of drop off, price was very reasonable, and was called back for it to be picked up within a few hrs after that. HIGHLY satisfied with timeliness, quality, value and customer service. Will absolutely be back for future work and have already recommended this location (and Miguel!) to 3 people!
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October 2023 by Michael Navarro
Fixed my power steering fluid leak. Did a 5 hour job and got it back to me within a day. Cody and the rest of the guys were knowledgeable and worked with me. I’ll definitely use them for future repairs.
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October 2023 by Ron Lamba
An absolutely wonderful experience. Kirk Sorrell helped me. He stayed over, and refused to accept money for what he did to get me back on the road. I'm not a Midas customer. I own 5 vehicles. And I'm going to be a Midas customer for long as Kirk is working there.
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October 2023 by Rodney Chaney
Slowest service I have ever experienced. I will never come back here. Most of the technicians were just standing around. Hour 20 minutes for a oil change. Ask them to check to see if I had a slow leak in my tire. the technician claim he checked it and said he found nothing, but about the time I got home my tire was down to 20 lbs of pressure. he never checked it. I asked for him to check my front brake pads . I know for a fact that I need front brake pads and rotors, he claim he checked them and said that they were fine... Really! I sat there the whole hour and 20 minutes and watch him. Most of the time he played on his phone. Never again! Customer service is dead in this place.
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September 2023 by Benjamin Rodgers
I witnessed several customers today, one of which said he'd been coming there "forever," which gave me more comfort since his hair was quite gray. I was able to schedule an appointment online and for the same day, but it was just an oil change. After a coupon that they didn't even make me present, a full synthetic for under $60. Least expensive in town that I know of.My father worked in the shopping complex nearby and this location was there back then. Early 90s. So I gave them a try and was quite happy.
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August 2023 by Lacie Lykins
they were TERRIBLE & I should’ve knew from the person before me to just get up & leave because they said they would never be back when paying for the service they did. I took my car there because my control module was bad. The guy told me my car was smoking from under the hood & I seen there was oil everywhere so he then tell me I need to degrease it & a oil change so I paid for the oil change he said I had a oil leak if I paid for it to be degreased he would be able to tell me where the oil leak was coming from. So I paid for that & long story short I was checking out paying for my service I asked him where the oil leak was coming from he told me to drive it for a week & bring it back he knew I had children & knew how dangerous that could be but they seen me being young & a women so they took advantage of my money & I just had a baby & was off on maternity leave so money was tight & I told them that. I would NEVER take my car back there. Their worried about the money & never told me what was wrong with my car.Services: Vehicle Inspection
