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January 2025 by Bobby Hoblit
Had issues doing a mobile deposit it has been 5 days and the funds are still not available and they wont help. Says they will hold up till the 15th. I get paid again before these funds will be available. Complete crap. Will be closing this account ASAP. I have 3 accounts with 3 banks and fifth third is the only one that is holding funds. I can cash my check at my other banks and get my money immediately. I have deposited my checks before and didnt have to wait 10 days to get the funds.
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September 2024 by Daniel Powers
Took a long time to open an account. Then I find out that they block all of my attempts at using my debit card for small purchases. Not a good bank to be with.
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September 2024 by Amanda Shoopman
Straight trash 🗑 save your time & travel to a different location.. these people suck! They don't care and they suck at their job! Reporting yal to corporate & BBB
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July 2024 by peter rowley
Tried to exchange Canadian money for American dollars , after 20 minutes still no further forward , apparently it’s a mystical art ! I do not recommend this bank for this transaction
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February 2024 by Michelle Berrios Hernandez
Best bank in Middletown
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February 2024 by Dallas Jackson
Terrible customer service!
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November 2023 by Randy Kriner
Only ATM that I have ever seen that will give 5, 10, 20 and 50 bills...
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September 2023 by Taylor Osborne
After having several account issues and stopping by 3 other locations who were unable to help us, Kelly and Stephanie did an amazing job clarifying and resolving our account issue. We appreciate both their attentiveness and urgency when addressing our account problem and feel confident banking with 5/3 after our interaction.
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September 2023 by Chad Hagins
Fifth Third Bank will NOT give current customers competitive interest rates on savings. They only pay competitive rates on "new money". I would encourage all current Fifth Third Bank customers to look into other banks. There are much better interest rate options out there.
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August 2023 by Ronnell Walker
My check cleared 8/1/2023 at 1:15am which paid all of my overdraft fees.At 6:00am 8/1/2023 i was charged additional overdraft fee of $148.00Why?I went into the bank an was initially told I'd receive the $148.00 back into my buisness account. I asked if it could be done now, the rep asked his manager who said No an that it would not be reversed. The rep didn't have a answer as to why nor did the manager.I closed this account immediately!!!The overdraft charge came after the overdraft charges had been paid!Im owed $148.00Next I'll be closing all accounts!I feel like I've been robbed!
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May 2023 by boo radley
Very helpful. They try.Never go to central avenue branch!
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April 2023 by Devin Helton
They have been nothing but helpful and respectful every time I go In or call over the phone.
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March 2023 by Andy Welsh
Terrible loan payment experience, terrible bank. Still implementing lazy, work from home employees. Can't wait to end all of my business with this "local" bank!
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February 2023 by Rob Howard
Nice bank with nice employees
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November 2022 by América Saldaña
So whats the point to have money in my account if i can used when i want to ... they block my card 4 times these week i have to wait until next day to be able to used my money if i tried to get help nobody have answers im done with these bank i was with you guys for almost 13 years but as a bank you are supposed to get the help we need when we need our money