CVS is a pharmacy where the staff is consistently friendly, helpful, caring, and kind. Customers report the store is normally very clean and well stocked. The app is noted for making prescription refills easier, allowing scheduling for shots, and providing tracking for upcoming fills. However, a significant and long-standing issue is the shocking condition of the drive-thru driveway, which is described as having huge, unavoidable potholes that have not been addressed for years. While some express concern over high prescription costs, they clarify this is not the fault of the local staff, who receive praise for excellent service, including going above and beyond for sick customers.
Pharmacist and their staff is very caring, kind and helpful. I won't go anywhere else but Middlefield CVS .. THE BEST!!!!
November 2022
I showed up at this store sick as a dog. Laura the customer service girl went above and beyond to get everything I needed and to make sure I was comfortable as possible. I never even had to leave my vehical. She did all the shopping for me and brought it to the drive-thru. I want to say thank you.
August 2021
Both Pharmacists Are Great!!! Have Had Nothing But Positive experiences with John & Bob...Always Pleasant and helpful in so many ways... Also Erin handles calls & refills. She is awesome!!! Love This Pharmacy!!!!