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“I had a storage shed at this location for nearly three years. We stored some things we didn’t have room for in our new apartment and recently concluded our business there.
For the time I had a unit at this location, staff were polite and professional. I often have trouble remembering payment dates, staff would call to remind me and advise of late fee policies and gave me ample time to pay.
The manager, Rhondae, (spelling?) was as always a pleasure to deal with. I appreciated this location and am glad I chose it.”
“Chuck, Chris and Matt were my movers and to say they were amazing, fantastic and took great care with my move are understatements! I wouldn't hesitate to hire Leaders Moving and Storage again, and I would definitely ask for this team again. They made what I thought would be a very stressful day, a total breeze!! A great team and a great company!!! I also want to thank Chris K for his help, providing the quote and working with me to schedule a pretty quick move!
Thanks to the whole team!!
Jon Barrett”
“Josh was extremely helpful with setting up my account, offered me extra time to upload/ submit required insurance information on my vehicle, was flexible, helped explain things I had questions about and guided me throughout the entire process. Very satisfied so far.”
“Leah was absolutely wonderful. She showed us our options and units and was absolutely wonderful. Explaining specific questions I had in regards to the contract. The whole process was quick and easy.”
“Awesome place and very helpful and friendly staff. Just moved from Colorado and we already had rented 1 unit. But needed an extra one. No issues getting 1. The climate controlled area is super clean. And so is the rest of the units and grounds.”
“We came here today to research options of storage units from basic to commercial with office space. Judy at the front desk was phenomenal. Very helpful, very informative, and a good sense of humor. Even if we don't rent here I would recommend them to anyone just because of Judy!”
“This was the easiest check in and storage process. I’m new to the Cleveland area and Tray and Lauren were incredibly welcoming and were so helpful with the whole process and ensuring that I had everything set to go for my move from day one. I’m super grateful for their assistance it’s everything and making it a seamless process”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“I had the pleasure of securing my storage unit from, Terry, and she was kind, considerate and knowledgeable. I always felt safe coming to my storage unit as it is in a great area! The facility was very clean and so are the grounds. I will always rent a storage unit at the Broadview Hts Public Storage when needed. Plus, the price was unbeatable and no walking up and down steps, all ground floor level. Thank you, Debbie Frick”
“Awesome moving service - Patrick, JR, Jose, and Michael M were incredibly efficient, professional, and comprehensive. They took care of our fragile items and helped us with loads of unpacking. Would definitely use this company again!”
“Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!”
9:30AM - 5PM
2250 W 117th St, Cleveland
Self Storage
“we just moved into our storage space at 117th St. in Lakewood, Ohio. Ariana, the could not have been nicer. I was having difficulty accessing the gate. She took a half an hour and had me unload reload and help me set up my phone to access the gate. Kudos to you guys for having such a sweet, caring knowledgeable employee”
“I liked it cause it was indoors, it was very clean and the prices were reasonable. The woman I dealt with was so friendly and helpful. Wish I could remember her name! I will use them in the future if I ever need storage again!”
9:30AM - 5PM
7011 W 130th St, Parma Heights
Self Storage
“Cherri is so helpful and amazing! She really cares about her customers and the store, and keeping it organized and clean! She made it quick and easy to sign up! Thank you”
“I had a great experience at this facility. The Manager, Gary, was kind, courteous, knowledgeable, and took the time to answer all my questions. He made my move in simple and easy.”
“Storage sense employees are very understanding and patience. Informed me right away of an incident that took place at the storage facility, even though the incident did not involve my unit in particular, but still informed me of it because my unit was close to where the incident occurred. Also, when I first paid for my unit online and went to go pay my second month, I was confused a little on charges, and the staff respectfully went over everything with me and explained everything until I further understood . I also fell behind on my bills one month and was late on my unit, and the staff was so gracious enough to waive my late fee for me which helped me out tremendously. Will continue to rent storage storage sense and as well as 100% to anyone else.”
“There’s issues with the online system and processing payments. However, Tonya who is an employee (maybe manager?) of the facility is always so helpful. 5 stars for her exceptional customer service.”
“The sales representative was very very good and patient with me I was very pleased with her response and helping me I would recommend Cube smart to anybody needing storage your company is great five stars”
“Tiffany was so lovely and helpful. She made the experience smooth and she was kind while doing so - you don’t find that often in the customer service industry anymore. Thank you Tiffany!”
“Wow! Just. Wow! We (The Musical Theater Project) decided to work remotely, and so we needed to move from a building in Independence to two storage units near Lakewood. We hired Berea Moving and Storage because they had been trustee by major arts organizations throughout Norheast Ohio. We needed to move backstock of CDs from our record label, and many, many theatrical costumes, in addition to office records, supplies, and equipment. They were thorough, careful, systematic, and organized. They were also really fun to work with! Somehow, they managed to find a spot for everything, even suggesting ways to organize the storage spaces so that everything would have its place. Best of all, the thousands of CDs were places in their exact right spot, in the exact right shelf--easy to find! We are forever grateful to this wonderful, family owned business. If they can organize our move, they can do the same for anyone.”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
9:00 AM - 5:00 PM
24653 Sprague Rd, Columbia Station
Self Storage
“I rented a storage unit that proved to be too small for the furniture and boxes being moved to Ohio. Kristy at CubeSmart's Strongsville location was very helpful in helping me switch to a larger unit. She clearly explained the cost differential between the units and showed me how to access the unit when the moving truck arrives. Thank you, Kristy.”
“The best part of working with this company is the staff. They are nice, helpful, courteous and seem to always be in a good mood. I was at the Broadview Heights location and worked with Tara... She is wonderful !!!!”
“Have moved about seven times professionally. These guys were among the best I've ever encountered. In my move from Columbus to Ohio, they moved a five-bedroom house worth of stuff with damage to only one side table. The crews on both ends cared about us and our belongings. They also were very respectful and had a great sense of humor (with me and together), making the move a more relaxing and positive experience. Will work with them on my next move, if possible.”
“Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.
Thank you Christina! :) You're the best.”
“Josh was very kind and quick to solve my issue. I left my keys for my lock at my home and was moved out otherwise. He made what was a stressful realization into a solvable problem with ease. I’ve never had a bad encounter here.”
9:30AM - 5PM
11395 Brookpark Rd, Parma
Self Storage
“I have had my belongings in storage for over 2 years which is longer than I anticipated.
Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs.
Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility.
Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key!
There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.)
The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives.”
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“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”