PNC Bank is noted for its friendly, knowledgeable, and accommodating staff who work hard to keep things moving despite occasional waits. Customers report secure service, with the bank handling security issues thoroughly and in a way that inspires confidence. While some express frustration with persistent paper credit card solicitations, others highlight efficient and kind assistance for transactions like account closings. Overall, long-term customers appreciate the service and feel secure, though some note administrative inconveniences.
This was a good bank until I started receiving credit card solicitation every week in my mailbox which is a waste of paper considering I do my banking electronically and it goes right into my trash anyway. And I have already attempted twice to remove my name but now required to do so by mail.
December 2025
I don't know if it's just good luck, but I've had nothing but positive experiences at this branch. Easy deposits and withdrawals, friendly tellers, and prompt assistance with the higher-ups when necessary (like for setting up joint accounts with my husband). Felt a need to leave a review here after seeing the poor reviews!
May 2025
I had a fraud problem, needed purchases removed from card, get a new card, next day my husband lost his card and Veronica White, personal banker helped us both navigate the situations. Manager and Veronica were so helpful and solved our situation!! Never been to this branch, glad to have met these fine people
