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July 2023 by Lee George
Great branch to get the help you need.
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June 2022 by Wayne Appleby
Excellent service with their personal banker!! Glad I went there!
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December 2021 by Kathy M.
I went to the machine after hours. It was nice to be able to still have access inside instead of using the machine in the parking lot. I don't trust a machine in the parking lot since I had one eat my card once and it took a month to replace. This machine was great since others make you hit the plus and minus for the bills of currency you want. This one just asked if you want all 20's or mixed currency to save you the hassle.
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September 2021 by John N
I am very grateful to everyone at this branch. My father is older and the representatives in this bank all know him, and are welcoming and patient with him. They define customer service and i have watched how they help and care for my father in the way they work with him. The management has built a fabulous team. Thank you.
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September 2021 by Robert Smith
Nice and clean...the service was great
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June 2021 by Aerial Artistry
This has to be my favourite bank around as I'm on a first name basis with most of the tellers here and they make you feel just like you're one of the family I've had no problems ever and will continue to always come to this branch because I like quality service good job Key Bank
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November 2019 by Chit Chat With Fam!
The workers were very ride and inpatient with my father. They were raising their voices and acted far too entitled to be there. I will never be back and this company is a trash pit.
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November 2019 by Chai Goldvein
I wanted to drop a line here regarding the service that i got from this branch. I have been in a corporate world for a long time and there are few types of employees that infuriate me most. The cover my behind employee, these are the ones who try to stay under the radar not to get in trouble, they are the “I won’t do anything good or bad” employee because they “value “ their job. There is another type, if it doesn’t have to do with my branch i am not getting involved. In my case i was dealing with Kris, and let me tell you, she did a lot more then I expected from her, to the point that she helped us out by contacting a branch from out of state to make sure that we (as business) got a satisfied customer and our customer got the deal done. Overlooking performance report by giving business to another branch and yet still keeping it within Key bank. Kris is the one who makes this world go round, it’s all about people who move and shake to get things done, not about those who count hours to be done and go home. 10 stars Kris from your Neighbor friends in business.
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June 2019 by Cole M.
This bank is awful. I don't bank with them by choice, they purchased my loan from First Niagra Bank and since then have made it a living hell to service my account. It's been years and I just finally coerced my own account number out of them. Despite auto charging nearly 400 a month they would not provide me with the information. Not to mention their Call center is inexperienced. Contradicting themselves multiple times withing a ten minute conversation. I can promise you one thing: Bank with Key and you'll want to rip your hair out.
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December 2018 by Malyssa Grzybowski
Thank you Anne for fixing my issue this morning! My local branch wouldn't budge in helping me and was so rude, but Anne made my morning and without question she fixed my issue! Thank YOU!
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September 2018 by Enero Cancel
Nice and friendly staff help me and very fast
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November 2017 by Rose & Steve McGuckin
Resently opened an account here. The service was fast and courteous. I interacted with a teller and a personal banker and they were both efficient and polite.
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April 2017 by Cin D.
Website is useless. Your help topics don't help. There were only about 8 options. I have an HSA and you offered NO help topics for this.
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March 2017 by Tim Borkowski
Key bank has hostoricly done right with by me.
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December 2016 by Angel Polinek
I was taken care of quite well
