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March 2024 by MB Stump Grinding
Wonderful people work here. Professional. Cant remember her name but she was new. Awesome service.
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October 2023 by Erica Ensley
They lost the gift my husband got for me and our daughter. Then said its on granger (no where near us) but then she couldn't read the map, and she wasn't trained. She said well it said it was delivered to the right address even though I already told her the pic is not our house. Smh
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October 2023 by 5TR4N63R
Absolutely RUDE and dismissive people working here. To me and a couple other customers during my visit. Website claims they can print shipping labels - but they can't have you forward emails to them and require a QR code. When I provided one it didn't work, some computer error or whatever. I drove 1.5 miles down the street to the Walgreens FedEx and not only were they very kind and courteous, they had no problem scanning the photo of my shipping label and sending the package with no charge for printing the label. AVOID THIS PLACE AND THE MISERABLE PEOPLE WHO WORK THERE AT ALL COSTS.
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August 2023 by Kae Holmberg
Didn’t have the ability to print labels! Every other Fedex I’ve ever gone to has the ability! We had to go to the library down the street. Absolutely ridiculous. You’re fedex! Your job is printing and shipping! Get it together y’all!
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August 2023 by David Leskiv
Best FedEx out there, Great workers. I come there every morning to pickup packages and drop off. Highly recommended!!
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August 2023 by George Kuchta
Horrible customer service employees are rude and disrespectful so I went there again today same lady was there same disrespectful attitude they need to just fire her she seems like the one that's causing all the bad reviews and they don't wear name tags it's not the place it's the employee
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July 2023 by Penelope Ferraz
Worst customer service I have ever experienced. Every time I go to this place the employees are rude. It seems they are making us a favor, management needs to remind them this is their work place, and deal with people is part of their job.
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July 2023 by arunkumar muthusamy
The staff was not that cooperative.. was bit grumpy. It's been ages since I have been there. And one of my first visits after I came back to the US
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May 2023 by michelle gil
Convenient drop of indoors for fedex. Staff is always friendly and welcoming. The location is great. I'm glad that I discovered them. The parking lot has plenty of parking as well. May have lines sometimes. However, it moves quickly. There is also a drive up for express envelopes.
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May 2023 by Aaron Wilson
Had ship internationally for the first time for work, and made hot mess of my paperwork. The staff here was super helpful and patient helping me get it sorted outed.
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March 2023 by Scott Hanson
Never had a problem with there service always friendly and professional
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March 2023 by Tural Aliyev
They made us wait 3 days to deliver my package to my address while we were at home waiting on fedex vehicle to deliver my parcel but nothing was delivered yet. Then at 3rd day instead of delivering me package to my address they sent out my mom's package to the North Olmsted print and ship center of Fedex which is 9 miles away from me and asked me to go there and pick up my parcel"(( horrible delivery service. Still waiting on my mom's package to be delivered to our address. I am really in shock. Terrible service....
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March 2023 by Dzvina Yankivska
Worse costumer service!! My mom shipped a package for US to Canada, they failed to give her proper paperwork so I got returned to her, than again she stilled it back to me, they failed to replace the tracking number, so again it’s getting shipped back to her. When we spoke to them, they were full of excuses saying don’t worry you don’t have to pay to reship it, as if it was about money and they doing us a favor for fixing their mistake and not charging ups. Also my mom paid for expedite delivery which is not two week ad is not delivered. Also they were saying oooh but we did you a favor we didn’t open to check the inside, as if we trying to smuggle something. Very dissatisfied disappointed and disgusted!!!
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February 2023 by Pamela Hajdu
I always get a pleasant person who greets you at the door. A packages are quickly processed I don't have to wait too long
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December 2022 by Betty Vrcek (byBettyV)
I picked up a package able staff was friendly and helpful
