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November 2023 by Jessica Doerman
Have had multiple cars windows tinted here and never disappointed!Service: Window tinting
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November 2023 by Julie Kammer
Brian was the customer service representative who worked with me. He explained in detail the differences between the two types of tints I could use; ceramic versus smoke. He knew each detail and the answers to all my questions. Brian was professional, knowledgeable and very friendly. Adrian was the service technician who actually performed the work. He followed the detailed instructions, of which degree of tinting on each window, very well. When a very minor problem occurred, while checking over the car, both Brian and Adrian professionally and quickly repaired the problem according to the lifetime warranty. Brian explained to me all the necessary information about caring for the window tinting. My brother has used this Ziebart location on several occasions. He recommended them to me as he has always been pleased with the services they performed.Service: Window tinting
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November 2023 by Darrin White
Just completed my annual rust protection and Diamond Gloss. It always shines like it’s brand new.Also completed the interior sanitizing and engine cleaning.Extremely satisfied with the results.Service: Full body wash
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October 2023 by Joe Moran
This is not what happened to my vehicles on their annual retreat. My 2012 Tahoe still had pealing under coating with rust on the frame, and the front hood lip had not been treated. My 2018 Sierra had not had the hood retreated, it also received minor damage while at the Centerville OH location (near Dayton mall). The manager was combative when I tried to talk to him about this, he also told me that they use a cleaning chemical on the hood because people don’t like the mess of the other. If this was the case, why wouldn’t they use it on the doors and hatch? Then he calls me 2 hours later to tell me the reason they didn’t treat the hood on the truck was due to it being composite, well I’ve never seen a composite that a magnet would stick to. I wrote Ziebart and the franchise, I never received a response from the franchise, and Ziebart corporate only forwarded my email. Why waste my money if they don’t properly apply the chemicals? I won’t go back to any of these locations owned by this franchise since they won’t even reply.
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October 2023 by Mike Steffee
Excellent service as always. The van is going on 5 years and the interior and exterior look like the day I purchased it. Highly recommend Ziebart if you purchased a new vehicle and would like to keep it looking that way.Services: Steam cleaning
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September 2023 by cheryl harter
Do not go to this Ziebart on Kingsridge dr. Took my car in for full detail and yearly maintenance. They said they had no appt for me. I had the date and time written down on the reminder card they sent. It took me 2.5 weeks to even get an appt.. Thought they might have set me up for the wrong date or wrong location,, but they said that no appt was made for any date, or, any location, and they had a call off anyway, and could not do my car. If I hadn’t made arrangements for someone to pick me up, it might not have been that big of issue, but that person had already arrived, because it took the salesman so long to tell me they could not do my car today! Also, instead of the manager Brian, being apologetic, offering any type of discount for their mistake, and trying to get me in asap for another appt, he got nasty with me! He also said I was trying to be argumentative! So, when is expressing my opinion about your business practices arguing! Oh right, how dare a women express an opinion that you don’t like! Seriously, did they think I dreamed up the appt, made it up, or were they making me a scapegoat for an employee calling off, perhaps, because the manager didn’t want to pay overtime. I don’t have time for games, and don’t think anyone does. If your place has problems, don’t make it the customer’s problem, fix it, even if you have to get off your chair, go out there, and help your employees. Bottom line, stay away from this place, if you expect to always be treated with good customer service or respect. All the years, I have been going here, I have not had any problems, so was completely caught off guard with the way they were acting today! It was a total about face! Why!!! Their total lack of respect, could care less attitude, and lack of any accountability for their mistake in this, lost me as a customer, and good riddance!
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September 2023 by Cheryl H.
Went to Ziebart today for yearly maintenance on my Honda, and a full detail. I had been going here for 10 years. When I got there, they said you don't have an appt. Yes I do. As you can see the appt is written on the yearly reminder! The guy said that no appts were made for me any time at any location. "We are short a guy so we can't take you". I said it is not my fault that your customer service rep screwed up, so talk to your manager. When the salesman came back he said they couldn't accommodate. I asked to speak to the manager directly, because I had arranged for someone to pick me up, and they were already on their way. The manager Brian, said we are short of help, we can't do your car. I told him that I am a 10 year customer, I have a ride coming, and it is your fault , so why can't you make an exception. Brian said everyone is a 10 year customer! Oh really, prove it! Seriously, it was like a good old boys club in there! Brian was a complete jerk. rude, arrogant, and couldn't deal with a women, who challenged his lousy business practices! He decided I was too argumentative to talk to! He offered no apology for the mix up, no incentive to come back, no expedited appt. He just plain did not care whether he lost my business! Have to wander if my appt was deleted, or they just lied about my appt, because they were overwhelmed with one call off. One fricken call off, and you cant handle one extra car, that was suppose to be there! Pathetic excuse for a business! I will never again go to Ziebart, and I will warn everyone else about what to expect at this company. I hope the owner contacts me. He better, because I am going to keep writing!
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September 2023 by Jackie Kidd
Absolutely fantastic job Brian and the guys were great. Since 2020 when I bought my Ram 1500 Limited they did my z glaze, my rust proofing and wrap done I take it back every year for the checkup. I pick it up and it looks brand new again. We also take our Jeep 392 and our JeepGrand Cherokee Summit to them. I tell all of my friends about the work they do and several have taken their vehicles to Brian and the guys and they to are very happy with the work they do. Thank you guys Clarence KiddServices: Steam cleaning
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September 2023 by Dale Fahrney
Great Customer Service. Very friendly and fast service with tons of vehicle options. No better place to take care of your vehicle.Services: Steam cleaning
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September 2023 by Kimberly Cotterman
Ziebart always does a thorough job with my van, it always come back looking new and clean! They’re very professional and explain every step in detail. So glad I got the package when I purchased my vehicle!
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August 2023 by John L.
Ziebart in Centerville, Ohio is the best anywhere! Appointments are flawless. Every employee is professional, knowledgeable, personable, helpful and great at interacting with customers. The Diamond glaze is excellent (We get ours renewed every year just because we want to) and the product does everything it is cracked up to do... Our 2005 automobile always looks like it just came off the production line. The work done by Ziebart Centerville is totally professional, the price for their services are totally reasonable. I highly recommend them... I highly recommend them!
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August 2023 by Ben Lindon
Great guys to deal with. Process is always smooth. I have had several vehicle serviced at this location for anything from tint to the diamond package on a couple of different vehicles. Never any issues.
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August 2023 by Levi Toedtman
Took my 2018 ram to get under coded look good when I picked it up. when I got home I saw all the undercoating overspray on my truck very unhappy and I can promise there not touching my truck again.
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August 2023 by Sandy Hartman
Always a great experience! Friendly staff. And I love how my vehicle looks when I pick it up and confident they are helping me protect my truck underneath and inside and out!!! I highly recommend Ziebart!!!
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August 2023 by Jeff Erbes
Got my windshield tinted with 80% ceramic tint they did a great job! I had taken it to another place to get it tinted and they were not able to do it, so they recommended this dealer. I am very happy with it.Service: Window tinting
