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March 2024 by Matthew Bradley
I'd give 0 stars if I could. The bathroom has vomit in the sink sometimes. Just sitting there crusted and dry. I went to cancel my membership and they are trying to charge me 85 dollars. I haven't even been here a month. Not doing business ever again with businesses with underhanded deceptive policies. You don't serve the people, you serve your own interests. Cleanliness is next to godliness and yall ain't it.
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January 2024 by Brenden Bice
On the smaller side ft² wise, but plenty of machines and weights. Friendly, helpful staff. Clean, inviting atmosphere. Good for gym rats or first timers alike
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December 2023 by Chuck Allred
Looks like a good place to work out. I've been going now for a month. Go there after work and drive around the parking lot and leave. Coupe times, I've touched the doors and looked into Windows. May e next week I may go inside and get a tour. Why I'm doing this, you may ask. I'm getting into a habit of going there first. That way, I'll be looking forward to going there. I'm not trying to go there hoping to last the New Year's hopes and dreams of working out..
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November 2023 by Tonya Temple
Terrible customer service. I mostly went to this gym to use the tanning bed. The first time I went I was scolded by the owner Dave for not making an appointment online although both beds were open and it was my first time and no one said anything about making an online account. After that I made the appointments online and would be scolded by the personal trainer Nate for coming fifteen minutes early and disturbing his training session that he had never told me he had. So after making appointments with no more issues for about a month, I go in for an appointment that I had scheduled hours before for a 530 appointment and they let two people go in the tanning bed at 5:26 right in front of me and neither one of them had made an appointment. Obviously knowing that I had an appointment that day because it had been on the schedule for many hours. I was called a liar by Nate when he was not even anywhere around when the incident happened. He continued to argue with me that me having to wait for fifteen to twenty minutes was my fault because…get this…I arrived too early… 5:24 was way to early to be there in his opinion. He told me me if I didn’t like it to just leave. He then calls his boss Dave and I could hear everything Dave said and he was so unprofessional it was almost comical. The staff there is so rude and disrespectful to their members. There are so many better gyms out there that actually care about their customers. I canceled my membership then and there and was told I I had to pay for December fees because they needed a 30 day notice to cancel. I mean why would they need a 30 day notice from someone they had told to not come back. I will continue to use this tanning bed until my membership expires and will always have my video camera going at each appointment I make so that I will have proof of the horrible customer service they allow. Dave last words on the call was Oh Well. Unacceptable
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November 2023 by Jenny Gigandet
A small gym that you can go anytime you need to workout. If you are new to joining a gym, I would suggest this gym. The monthly price is low and worth the price. The restroom has showers, changing room, lockers, toliets, and sinks. There are other services that are provided with a higher membership. Gym is clean and friendly staff. The app is easy to use.
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November 2023 by Arj j
Customer serve are horrible. I called and email them to cancel my membership. They said they will take care of it because there was something wrong with my first and last name from there end. After 2-3 months the collection agency sent me mail that I owe bills to them.I highly recommend please make sure and take prof of something when you cancel membership. They will keep charging and never sent email, mails or calls to you if you owe money instead they sent yo collection. I have very bad experience with this business.
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November 2023 by melissa spark
Nate is awesome! This place is always clean and people are friendly. Nate will get you in shape!!!
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November 2023 by James c.
Great gym very clean with a awesome staff. Have been a member for years and lift very heavy and have never been told anything accept to rerack my weight which is no problem and is a common curtesy for other members. gym is awesome a set up for everyone's need. Thank you Dave and the staff you guys rock..
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November 2023 by Heather C.
The best gym in Miamisberg to say the least. The staff will help you out in anyway they can ,from billing problems to being very attentive to new members.I have been a member there for year. This gym is great for members that want to move weight to get big and for just beginners.Highly recommended.
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October 2023 by Francis W.
I just have to add about this gym also, Nate the trainer is awesome, if you want to get fit ask for Nate, he will make sure you lose that weight or build muscle, he is the sweetest person ever, this gym make you feel like family, you guys don't know want your missing, and the price is so cheap also
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October 2023 by Mela D
The owner is entirely rude and condescending. I ended up dealing with some scary health issues that took up a lot of my time and focus. I thought my membership had been cancelled but, according to the gym, they kept it on a “hold.” In order to cancel (and prevent the gym from continuing to charge me) I had to come in to the gym in-person, due to having cash money but not money on my account. I came in no less than 4 times to try and pay the remaining balance but no one was ever in the gym—even during hours that they were supposed to be available.My boyfriend ended up paying the remaining balance so that it could be canceled online before they could charge me again.I do NOT recommend this gym.They tell you that you can cancel at any time but then make it difficult to do so. The owner is VERY rude and condescending and—even if you’re going through scary health issues. Any company I have ever worked customer service in would show humanity if someone was going through a challenging time—not this gym. They do not believe in being kind or understanding, regardless of your circumstances.It costs less than half of the monthly cost for access to the same quality of equipment at a planet fitness and Planet Fitness is at least easier to cancel at any time.
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September 2023 by Emily Hamilton
Love this gym. Staff is always friendly. And it’s kept clean!Mornings are the best time if you wanna miss all the meatheads ;)
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September 2023 by Mark Breining
Excellent fitness center, clean and not over crowded when I go. The staff cares about you and your experience.
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September 2023 by Anthony J. Covington
WOA Miamisburg has great equipment and is exceptionally clean. Staff are friendly and helpful. Highly recommend.
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July 2023 by king moor
I'm a member and live the service and friendliness of the employees. The space is safe and clean. They are always cleaning windows, or the machines and treadmills, and that I can really appreciate. I live very close so I'm glad this place is the way it is. It's always a good time with a really good workout while there. I love working out and LOVE this gym. I highly recommend anyone in the area who wants to get in shape, losing weight or building muscle. This gym has excellent trainers. COME HERE
