-
September 2023 by John W. Ward
Location seemed to be disorganized and understaffed. Rental pickup and drop-off process was a bit clunky and harder than it should have been.Only bright spot was a person named Candice who seemed like the only one who had a clue!I will most likely use a different U-Haul location next time, further from my home than this location.
-
August 2023 by Andrew Baek
Terrible experience. Woman behind the counter doesn’t know how to work at uhaul. I ended having to pay for an extra day despite having not booking for one. I would recommend going to literally any other location to rent a uhaul.
-
August 2023 by Debra Woods
Well fine ..love it
-
July 2023 by Christopher Miles
Great place to get a uhaul! I have no idea where the bad reviews are coming from. My business exclusively uses them for all of the rental trucks.
-
April 2022 by nic dilillo
Terrible terrible terrible. Listen to the reviews and drive 5 minutes farther to not deal with these people. Got charged $35 for “leaving it a mess”. I took a photo of the blanket (I rented) and only the blanket in the truck. I called to dispute and she hung up on me. Took it to the regional manager, Brian and he must have been at the same customer service summit as her. Terrible! I could care less about $35, its the principle that I was charged with photo evidence (on my part) that I left everything in pristine condition and they charged with no explanation.
-
January 2022 by plain jane
The lady behind the desk has little common and no business sense.....zero people skills. We bought 2 pieces of equipment to be repaired, was told 3 weeks max. 3 months later they still were not done and they couldn't find one of them. We rented several trucks from them and each was a dirty mess when we came to pick them up. Years ago, this place had great service and employees...now, we just won't go back anymore.
-
October 2021 by Alex Olgac
Very bad people, they don't know how to talk with people.Very rude the owner and workers.I don't suggest it at all. If l knew it they are so bad l wouldn't get any track from them.
-
June 2021 by Romell p
Very poor customer service
-
November 2020 by Nick Moore
Was not able to pick up trailer, they told me I had to put it on myself. I have used same exact trailer twice this week from another location but no problems. they told me that my equipment was not suitable, and tried to tell me that the ball size for the trailer was not correct. Recommend going with an actual service provider , not a U-Haul authorized neighborhood dealer
-
September 2020 by kat k
So disappointed to see a place I've used many times fall apart. In the past year I rented from them twice, very rude woman who does not know what she's doing and does not want to learn. I went back last week ...same person... same attitude I did not rent from them. Everyone has a bad day from time to time, but this is ridiculous
-
June 2019 by Heather Coursen
The lady at this particular location working here was very rude and not helpful at all. I do not suggest going to this location at all. This woman was terrible
-
February 2019 by Jim Sabatino
like the price .the trucks run well
