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January 2024 by Sharon White
Gave us the wrong size part, Twice.
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January 2024 by Stephin Harden
I work for a big company 45 min away from this location. That buys everything from the local Napa, had a battery under warranty that went bad brought it in Mentor Napa after calling to make sure I can get it swapped at a different location. The guy was not only rude but was too lazy to look up the information. Definitely my last time in that store. Just go to auto zone down the road way nicer people.
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September 2023 by Bruce Burry
Great people they take care of me get me what I need always the right part, nobody's perfect but no mistakes yet
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July 2023 by Alex Zlatic
Great serviceWill return again
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May 2023 by Ken Binns
Very displeased! I have been a customer of NAPA for 15-20 years now, and found out that the store manager that was there for the past 2 years, they just fired. Supposedly due to missing time, due to life issues. This manager took time to make sure that her employees were taken care of along with making sure her customers were taken care of. This is very disappointing to me and the employees they left without a boss. She was well loved among her crew, and I know they aren’t happy with what this corporation did either! I will be taking my business elsewhere. It was a convenience thing with NAPA at first, but I grew to like the crew, and now they rip it apart! If I have to wait a day or 2 to get my parts, then so be it! NAPA needs to rethink what they are doing! This is beyond wrong!
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May 2023 by Tiffany Bates
Some of my car parts r harder to find but they always have it in stock or can get it within a few hours at Napa.
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February 2023 by Rodney Brown
Good napa. People helped me find what I needed. Thanks again.
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August 2022 by Lee Ware
Great service.
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July 2022 by Casey lilac
Friendly staff
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June 2022 by Lorene M.
Took our semi to replace all batteries and they made room for the tractor and trailer and even came out to help put them in! Will definitely be back! Couldn't ask for nicer people!!
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January 2022 by Thomas Foss
I work for napa if you need anything just come in and ask
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September 2021 by Dave Kne
Very helpful even though they didn't have the parts I needed. Even tried to help me find the parts.
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August 2021 by Tim Bitting
The woman that works there was very helpful. I forget her name but she works Sundays and really helped me out!
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June 2021 by Jose Rodriguez
Is nice please and nice people to help
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June 2021 by Nick Miller
Always helpful. You don't feel like they are pushing you out the door. They always have time for a quick laugh.
