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“This place and the people that work there are absolutely incredible! The customer service is out of this world. They went above and beyond to make sure my wife and i were happy. We bought a couch there and absolutely love it!”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“Excellent sales that knew her product. We found the right mattress to meet our needs. Delivery and set up personnel were efficient and professional. A great buying experience that I would recommend.”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Had a great experience at The Cleveland Furniture Co. Jason was a huge help and we got a very good deal, they have beautiful furniture. Highly recommend——- 5 stars!”
“We had an an experience with Value City Furniture, from start to finish. The sales staff was friendly, knowledgeable, and helped us find exactly what we needed without any pressure. The checkout process was smooth, and we received timely updates on our order. Delivery was prompt, and the team was professional and very careful with our furniture. We were very impressed with their service and will definitely be a repeat customer!”
“Tami was so helpful when I visited the store. She also answered all my questions when I texted her later that day. She made the shopping experience relaxing and fun.”
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“Great experience! Shae took time to show us and educate us on all the options. We never felt pressured to purchase or upgrade but she obviously did a fantastic job because we did buy a mattress and an adustable frame. Thanks Shae!!”