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November 2023 by Leah
We told the associate what we were kind of looking for and he was super helpful with finding us a good fit while staying in our price range!
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November 2023 by Lorna Linen
Brian was amazing ??. The education he provided was life changing. He wasn't pushy and allowed me space to make my own decisions. He was dope for sure
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November 2023 by ally schubert
Brian was so helpful! We were so unsure about which mattress to get walking in but he made our decision easy.
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October 2023 by Dianne Burke
I was greeted nicely, I was asked what I was looking for & Dominic provided professional, thorough information about the types of mattress available. I told him I was interested in a Firm Hybrid & he found the perfect mattress for me. He then discussed financing options & once I figured out what I wanted to do he helped process it. He went over thoroughly all the policies that came with the purchase & was a delight to work with. I will recommend Dominic & Mattress Firm to all of my friends & family.
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October 2023 by Blessed On The Boulevard with Lemita McCarthy
Dominic, and Brian his manager were both very helpful in making our purchase. We have not received our mattresses yet, but at this point we would recommend Mattress Firm Mentor, Ohio.
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September 2023 by Cathie
Brian our salesperson was very knowledgeable and pleasent. We had special request that he was able to accommodate easily. We would work with him in an instant.
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September 2023 by Steven Blackburn
Great service and our salesman (I’m sorry I can’t remember his name) was patient, listened and seemed most concerned about getting my dad the bear mattress for him. A much better experience than I would have expected, thank you.
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August 2023 by Rochelle Gregory
I purchased a well needed mattress with Bryan last week. I sorta knew what I wanted, but still sorta clueless. LolI'm 70 yrs old and all this new items. I knew I wanted a hybrid because I read reviews for months about different brands. Bryan was very helpful, and had me try 2. Which were same price. I liked one better than the other. So when I picked the one I liked. He had me lay on my side and looked how my spine lined up. For his opinion. I even purchased an adjustable frame and was totally clueless ? .but I loved it. I had a total back and neck replacement 8 yrs ago. So being my age I wanted to wake up without hobbling to couch next. I did buy the top of the line but was my choice and I knew already before I went. I cannot wait till it comes. Very pleased with everything.
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August 2023 by Kayla Schieb
Had a great experience at both the mentor and painsville locations. Jerry and Jeremy both were knowledgeable and helped us get a mattress that was perfect for us.
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June 2023 by Greg Bierbaum
Our salesman, Brian, was terrific. Very knowledgeable. Presented a variety of options. Never pushy. We highly recommend him and the store
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June 2023 by Francisco T.
Mattress Firm provided great service and products for us. The Tempurpedic Adapt and adjustable base are nice; good delivery.
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June 2023 by Curt Caden
Excellent service. Lots of models to choose from. Liked the new 0 interest financing option. Delivery went smoothly.
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May 2023 by Karen Leaphart
We had the best experience!! It can be overwhelming trying to decide which mattress to buy, but Brian asked great questions, then led us through different models to test. He explained the features of every one and was so patient as we went back and forth between them. The buying process was easy, too. Brian is knowledgeable, super friendly, and we appreciate his excellent customer service. Thank you, Brian!!!
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May 2023 by Shane Swick
Great customer service. Very knowledgeable and patient with letting us try close to every bed and pillow in the whole store! Brian helped us choose our new bed and he was a pro. We haven’t even received the bed yet but we know we will love it.
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May 2023 by Don Kerniskey
The best service ever. Jeremy my sales person was very helpful even after I changed out my mattress.I came back and upgraded from a queen to a split king and he was so helpful. Thank You
