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“I am thrilled that this UPS store is under new ownership! The owner and staff members are friendly, greet me with a smile, and work quickly and efficiently. Rarely do I have to wait in line. The previous store owner and employees were in complete contrast to the current experience. It was so unpleasant going there that I would often go to the store in east Mentor or Willoughby - not close for me. I have a small sewing business and each of my items is irreplaceable as they are made from clothes that my clients send me. In 15 years of business, I had one lost package by the USPS. Since then, I have trusted UPS for my shipping with great results. When the drop-off experience is pleasant, as it has been with the new owners, it makes going to the store 2-3 times per week enjoyable. I highly recommend this store!”
“Everyone working at this UPS is hardworking, professional, and helpful every time I've come into the store. They are very quick to respond to customers as soon as they come through the door. I couldn't be happier with the services they provide.”
“Convenient location.
And, even when a lost package was not ship from there location.
The employee's were helpful in finding the shipment, in the UPS system, and having it sent on its way.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“My favorite UPS location! I used to dread returns but not anymore. I’m always greeted with a friendly smile and the upmost efficiency. Mia is so sweet and incredibly patient with all of my returns. Highly recommend!!!!”