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May 2024 by Kim Johnson
I recently purchased a Joey scooter lift from another dealer, but it stopped functioning and I was worried I’d miss an important work event. Mobility Works got me in quickly, and discovered the lift had been installed incorrectly. Rather than charge me, they essentially honored the warranty on someone else’s work. You can tell they really care about their customers and I will be returning to them for all of my future mobility needs.
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April 2024 by Ray Antonelli
Matt and Ernie are always very pleasant and helpful. I would recommend that you visit them to let them assist you for your wheelchair transportation needs.
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April 2024 by Cristina Snodgrass
Mobility Works at BEDFORD HEIGHTS!!! AMAZING!!! If I could give 100 stars I would!! Right from the start I was treated like family. I was having hand controls installed on my SUV. The whole process was done very professionally and in record time. The parts came in less than a week and same day installation. Only took 4 hours and I was explained everything IN detail by Matt, who is 5 star employee. I was absolutely blown away by this company. I have MS and can't walk far, but my in-laws and I wanted to grab lunch across the parking lot. Rather than get back in their vehicle, Suzanne at the front offered me to use a scooter that was for sale! No problem! We didn't even ask! And no expectations to purchase it. I would send ANYONE here should the need arise. Zero problems at any time!!! Communication 5 stars... Compassion 5 stars.... friendly 5 stars....explaining the parts and making sure you know what you are using 5 stars! Amazing!!! Amber is the best! Thank you thank you!!! If you want it done right, take your vehicle here... Bedford Heights MW takes PRIDE in their work! It shows!
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February 2024 by Rochelle Carr
Relaxed
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February 2024 by Beth Cheney (Scottysvoice)
Fast, efficient, knowledgeable. Great company to work with for modified vehicle needs.
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December 2023 by David Wullschlager
We rent our vans 2 times a month. Service, price, customer service is fantastic. Nice people.
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December 2023 by Grant Corbett
My wife and I recently purchased a vehicle from M.W.'s. After we brought it home, we discovered several issues with the car. They addressed the issues when I brought it in to OUR satisfaction.
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November 2023 by Janice Schnurr
I ordered a scooter and was not informed.o the specs of it, was too heavy, so they swapped it out for a "floor model" wheelchair. Thr battery doesn't stay charged and thr armature doesn't stay on. Tri we d calling 5 times with nothing but voice-mail.
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September 2023 by aaron
Great place ,we have bought 2 vans , there very helpful
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July 2023 by Angela Wojciechowski
Super helpful and friendly staff that helped with the rental for my parents. When we went to drop the van back off there were no handicap parking spots open. I noticed this car was in a handicapped parking spot with no handicap plate or placard in the window. I mentioned to the employee looks like that person shouldn't be parking there and the employee replied that's the boss. I was surprised by this and stated well just because it's the boss doesn't mean they can park illegally. Other than this, which in my opinion is a huge deal, the place was great to work with and helped as much as they could.
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September 2022 by Jacob
Mobility works has been here for me since the beginning of my injury. I can't imagine calling anyone else.
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August 2022 by Jessica Jaworske
This location doesn't call back until you call them 3 or 4 (or more) times. You leave messages that are never responded to. We've had issues with work done by them. Thankfully my husband and father are handy to fix their screw ups, but it is beyond frustrating when you have work done, pay for it, and find multiple issues. The issue is that there aren't many places that do what they do around here and since the vehicle was purchased from them, the warranty on the van conversion is through them. Once the van was bought, we became unimportant customers. Should have ran after the first appointment when the salesman was late and tried to say the wrong time was communicated to him. Lies.
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August 2022 by michael willemin
Great service. Great people. Highly recommend using them for handicapped equipment.
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July 2022 by Barbara Presser
It a has been one nightmare after another with this place. We live outside of Erie,PA and drove 2 hrs plus to get there, on our trip home, we turned on the air conditioning on and there was none. Called the dealership and made an appointment to have it looked at, went all the way down there and found out they weren't equipped to do the job. I told them just recharge it....no they couldn't do that...they set up an appointment with Claben Dodge .
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April 2022 by Afeez Sholanke
Worst mobility works location. Very non responsive nor receptive to customers issues, especially if you have to deal with their epileptic service dept! I had spoken to their current new service manager last year December about servicing and repairing one of our vehicles which I actually purchased from them couple of years ago, he’s been uninterested, non responsive to calls nor emails, among other issues.
