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“Thanks to Matt & Staff took time with me to review & update our insurance policies. It gives a client the opportunity to insure that their policy meets their expectations. Highly recommended!”
“My current insurance had a large increase so I call Platinum insurance and spoke with Joseph Denbow. Joe took my information and got back to me with a better plan at a lower price do if you need insurance call him he is great.”
“I live in Texas now, but I had John as my agent for years. He was always so nice and gracious... even when I wasn't so nice. He knows that sometimes the situations that you find yourself in can be stressful, and he was always there to lead you through the process with a helping hand. He is trustworthy and honest, and that is a rare quality today. Thank you for everything, John.”
“Robbie was able to help out in a pinch getting my auto+home+umbrella bundled at the last minute when my original home policy was being underwritten out by the initial carrier. He was able to work with other carriers to find a comparable price and kept the package together. Certainly appreciate the dedication and the willingness to make me feel like a priority. Very happy with the new relationship, thanks Robbie!”
“worst nightmare in my life booking a cruise with this Branch. one minute I'm being told that I could receive a refund the next minute I'm being told I can't get a refund that has to be issued in a voucher. while having everything in writing saying I am due a refund. customer service never followed up with any of the issues that we were having basically just told us there's nothing that they can do for us. save your time and go to another branch. in touch with the district manager now so maybe they can help me very disappointed on the way this whole process was handled”
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“I am a new client of BAEHR INS./Erie Insurance and I couldn’t be more proud of this company. They really stood by me and i am a new customer of only two months and fixed my car after my accident. I had a rental car and my car was at D&S automotive in Chardon all in the same day of the accident. They worked very fast to get things started. Everyone was so friendly and understanding. What a great insurance company thank you Mr. BAEHR for having such a great staff And for working with D&S Automotive in Chardon. You two make a great team!!
Paulette Johnston”