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January 2024 by John Richards
The staff at this branch is very helpful, courteous, and always asks if you need anything else. Nothing but a good experience every time I go in for basic banking transactions to more involved matters. From Susan to Jenna to the entire staff they do an excellent job.
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September 2023 by Dan Osborne
Huntington Bank has gone down hill in the last year or two! Their app does not keep up with the correct date (balance) online check deposit always was a great feature! If check was over $500, j always received that as their max before it cleared. I've been with them since they opened in NE Ohio, and was also a member of Sky Bank(which I believe was right before them?) All the way back to when it was Great Lakes Bank! Well over 25 years "in general". Now when I do an online check deposit, it's a minimum of 3 days before I see ANY amount of that money. It can be a $200 check and I get nothing, as I said...minimum three days! Never had issues with them! And now the newest issue is the ATM in Mentor on the lake is constantly out of service!Hate to leave someone I was very pleased with for so long...but I must do what I have to do! I will be switching to either a credit union or back to Chase!
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September 2023 by Frances Laveck
Everyone at this location is very helpful. Skyler helped me and my sister open a joint account, and Mike D helped me open an estate account after my father died. Everyone here is knowledgeable, friendly, patient and kind. Love banking with Huntington.
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June 2023 by Mary Jo Hays
Great bank
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October 2022 by Frank Biondolillo
Susan was the friendliest person to work with! She helped my wife and I consolidate accounts and make it an enjoyable process.
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August 2022 by Greg Van Riper
The tellers and staff are friendly. The ATM is constantly broke. If it’s working, it runs way slower than all other ATMs in the area. Fix your ATM!
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July 2022 by Christina Gliesman
Good Vibes: I don't understand the poor reviews.I opened an account on 6.24.22 with Skilar. He was great!!! He was helpful, welcoming, efficient, outgoing and very personable.On her way out, the branch manager greeted me as well. I personally had a terrific experience at this branch!!!
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June 2022 by Brandon Morse
Very helpful staff
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January 2022 by Tracy Walden
There very nice and wonderful people who works there. ??
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August 2021 by R. E. C.
Always fine. They just need to keep the ATM filled on Friday
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June 2021 by Joe Sanger
Kevin was unprofessional, rude, took his time walking around office. Worst service from bankers I have ever experienced.
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June 2021 by Coily Girlz World
Omg! (The one in willoughby)Do NOT go there! I originally made my account online. I was asked to bring documentation in. When my daughter and I went down there. I was blocked at the door and told they couldn't service me. There were no bankers available. Yet I saw bankers sitting down doing nothing. She asked me to go to another bank. Apparently, I needed an appointment. Rather than offer me appointment. This lady told me to go to another bank! Don't waste your time!!!
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January 2021 by Jami Rose
I just need to add I hate this drive way. With having both lines atm and teller window it's hard to fit both cars going around especially when there isn't anyone going inside so these are your only 2 options so the lines get very long. Also at this location people use driveway to go to the light etc but obviously you can't because of the lines block it. Which also blocks parking and thats annoying when bank is open inside. But anyway I had to go to window i was 4th car back I waited 30 minutes. Teller was very nice when I got to window and apologized for long wait and thanked me for waiting.
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July 2020 by Brian Cohio
The sign on the door says Friday open till 6 that is a lie
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December 2018 by Erica Khan
I prefer the one on mentor ave. But I live near here so I deal. But Matt is the nicest and most helpful guy here he's always a pleasure to work with
