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September 2023 by Matt Schmitt
The pharmacy was very helpful in making sure I got what I needed when I needed it
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June 2023 by Lauren Zornes
I’m not sure how this pharmacy doesn’t have 5 stars especially considering the other local pharmacies. They answer the phone quickly. They offer Good RX if your prescription is expensive. They are knowledgeable in medications. If they are out of medications, they either order it and have it within 24 hours or call other local Giant Eagle pharmacies to fill it that day. The staff is always friendly. I wouldn’t use any other pharmacy in Mentor.
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December 2022 by Joseph Nappi
I never leave reviews but the people at Tyler Giant Eagle pharmacy are the best. My insurance mandated I had to buy name brand for my medication, easily would've cost over $150. Without asking they filled it for the generic brand under Good RX for $30. They're always efficient, helpful, and friendly.
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October 2022 by Vicki Beringer
Called for price of Rx to see if I could afford it. She told me no. Only pharmacy I called that refused my request.
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October 2022 by John Dorsey
They took other's ahead of me when I was in the drop-off lane and get rude with me when I confronted them
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September 2022 by Racheline Phelps
They're all really great. I have no complaints.
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August 2022 by Gina Moses
Pharmacist completely ignored me standing there for a pick up he waited till the assistant was upto help me wouldn't even make eye contact
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July 2022 by Anonymous
They don't seem to care about customer service here. They tell you one thing and it's not the truth.. Told me my prescription would be ready at 2 PM they would text me.. I called it 1130 it was ready and sitting there I never got a text or a phone call.. Just a lot of unfriendly conversation and not very helpful
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March 2022 by B
Well, I only give reviews if they are warranted. Either extremely good or extremely bad. This unfortunately is BAD. It happens I know.... Nothing is perfect. But in a world of ugliness, we need less of this garbage!- Dropped off a script one evening, they said it'll be ready in 15min. Great! We ran a couple errands, came back and they said they don't have it,... we had to order it, so come back in the morning! I was disappointed, perhaps though, we could of gotten a phone call to let us know that??? That would of been nice! But, again it happens..... Came back the next morning, guess what? It's not ready. They said it will be 15 min. ? What's crazy it was MID morning! And this gentleman, BLAKE is his name, was being very rude, as well as Renee! After we explained what WE were TOLD to do, He says, "they should of said afternoon!" Blah blah blah. Blake and Renee, for being in the position they are in with the public, should NOT be there! I never have had trouble with G. E. Pharmacys in the past, HOWEVER, we will NOT go back anymore! Who needs to be delt with RUDLY, when it was all THEIR doing, or NOT doing I should say.
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February 2022 by Chadd Corsaro
When I think of Giant Eagle Pharmacy I think of a 5 star top shelf people. They are always nice caring. I totally recommend them.
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December 2021 by Tim Henry
Waited for 15 minutes without service. Terrible experience, frequently don't fill prescriptions when requested
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December 2021 by Gabby Parr
I walked into the Giant Eagle pharmacy in Mentor for my appointment to get my booster shot and they said they’re only doing Covid shots for kids today. And I’m like… I scheduled this appointment weeks ago. It sent me an appointment reminder 3 times in the last week stating that it was a Moderna shot for 18+. I work 3 jobs. I had to request the day off to be here. I had to do a lot to make this happen. And they literally said that they can see I have an 18+ appointment but they didn’t call me to cancel. They “don’t have time” to give me the shot today. IT TAKES 5 SECONDS. I filled out all of the paperwork online before I got to the pharmacy. They called MOL. They won’t do it either. They “don’t vaccinate adults on the weekends”. I literally cried in front of this man. This is an unacceptable level of unprofessionalism. And now I won’t be able to get it and have the 2 week period to be fully immunized before Christmas with family who isn’t vaccinated and I’m immunocompromised. I’m so frustrated. I’ve had COVID twice already. It is not “just a cold” for someone with multiple autoimmune disorders. How can you just not vaccinate adults on the weekends?
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August 2021 by James Franczek
I had no problem transferring a prescription from a different pharmacy. I even got a phone call telling me that they were out of stock and couldn’t fill my prescription until the next day which saved me an unnecessary trip. My experience with giant eagle was great
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February 2020 by Debbra Majikas
Have what I need and prices are good
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October 2019 by Motorcycle Pete
Permanent closed. Google edit not taking for some reason.
