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November 2023 by Marie Ann
A man who works here named Jonas tried to force himself on me. Will never come back.. very uncomfortable..the company itself is great. Just can't come back anymore bc of that worker.Service: Auto glass repair
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May 2023 by Michele Detore
Went today for my estimate, gentleman could not of been any nicer! I am hoping the work goes just as smoothly, gave me an estimated time for repair without hesitation.Service: Painting
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September 2022 by Eric Walter
Very laid back and great for no rushing golf.anf beginners.
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August 2022 by R A.
my vehicle was painted here twice thru the dealer and i had overspray on the inside of my windows . i had to take it back twice to have it removed . they were very accommodating and got me right in . the paint job looks very nice .
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July 2022 by Ben King
Would highly recommend to anyone for their car repairs.
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June 2022 by Fresh Coat Painters
Drips and runs in paint, use someone else. They don’t have professional staff to do the work.
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March 2022 by Dominick Westbrook
I went in to get an estimate and staff was rude and not very helpful. This was my first accident and wasn’t exactly sure what to do. My family has gone to them before they were bought by the new owners and had 0 issues with staff. Since the new owners we’ve gone to them several times and every time we are met with attitude. Im not sure if it’s their new management but I wouldn’t recommend coming here.
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December 2021 by Mercedes Smith
My car was hit and I am in the process of trying to get it repaired. I can’t recall her name but the woman who answered the phone was so rude. I informed her I wouldn’t be able to take off work to get an estimate and instead of being understanding she told me well that’s not how we do things yet after I made it clear that’s my only option, told me about the drop box. She was not helpful, not understanding and talked to me like I was stupid. I was in an accident caused by someone else you’d think a person would be at least somewhat nice. I’d never bring my car to this location.
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December 2021 by Dena Coyne
I was treated SO unprofessionally when my car was getting an estimate for accident repairs. I would never give this business a dime.
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November 2021 by Robyn Nelle
It says online that they do free car repair estimates. I made an appointment and put it under my boyfriends name. They told him that they don’t do repair estimates.
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August 2021 by J G.
Absolutely amazing! We damaged our tailgate to the point of not being able to take it up or down while on a cross-country trip in our new fifth wheel! Turns out you have to make sure the tailgate is down before you pull away :(- Anyway after calling a few places we were referred to call Gerber we were spending one week in Mentor with family. Jeff was the person who helped us and he was fantastic! Jeff Knew exactly what we needed he pre-ordered the parts and we got it completely finished and ready for our trip to continue one week later. They also kept us posted the whole time we were never left wondering if this was really going to happen or not. And someone always answered the phone and happy to help us. Highly recommend this business. It looks brand new and it was literally hassle free! Thank you guys you are fantastic!
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July 2021 by Taurus99a
Really nice place with efficient and kind staff! My insurance totalled out my car so I didn't get my car repaired by them, but what they did help me with was fast and easy!
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January 2021 by Veronica Kaderly
My automobile body repair was completed in the time quoted. They were very professional and kept me updated via email. I would definitely use them again.
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October 2020 by Pat Homolish
I do custom paint work for a living, recently, side swiped my new toyota tacoma. I had no time to fix it myself so I brought it to Frankie and Dylans and what a tremendous job! EVERYTHING about the experience was pro A1....
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September 2020 by Jim Tuma
After my car was keyed, my insurance company recommended taking my car to Frankie and Dylan's for the estimate. I had never been there before, or knew anyone that had taken their car there so I was skeptical of their work. After getting the estimate and learning that they could get my car in next week I decided to give them a try. Frankie and Dylan's did a fantastic job repairing all the marks left in my passenger door and rear quarter-panel. I would get daily email updates about my car and the expected completion date. They even finished early! I am very happy with their work and would recommend them to anyone!
