Worker Allen should not deal with customers directly, or anyone else for that matter. He needs to be retrained and put in the stockroom until he learns some respect and customer service skills.
October 2022
I was so pleased with the customer service I received from a very kind girl, Tori. She went above and beyond to help me. I'll definitely be back to shop, hopefully she will be working.
August 2022
0/10. Assistant manager is the rudest person I've ever met. Refused to exchange unworn shoes in box with reciept . Made my mom cry. A joke of a place.
If you’re searching for one of the best shoe stores in Mentor, OH, look no further. Finish Line Great Lakes Mall has the latest running shoes, basketball sneakers, casual shoes and athletic gear from brands like Nike, Jordan, adidas, Under Armour, Puma, Champion and more. We're committed to providing top-notch customer service and offering a variety of products for men, women and kids so you can find all the shoes, clothing or accessories that you've been looking for. Come in to our Mentor shoe store and leave with fresh kicks on your feet and new gear in your hand.