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November 2023 by J Mani
Don ASHBA helped get a car and setup the shipment. This has been the best dealer I have dealt with. He even told me I put to much money on my check for the car. Great guy and also funny.
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September 2023 by Scott Gannoe
In this day and age where customer service isn’t what it used to be, shopping at Classic Cadillac is like stepping back in time. We just finished purchasing a slightly used Cadillac XT6 Sport from Mark Bondurant at Classic. Mark has the rare ability to provide the highest possible level of customer service. We really and truly have been impressed by him. Mark’s outstanding attention to detail enabled us to negotiate our purchase from 80 miles away via the phone and internet. Once the vehicle was ready for pickup, we made the short drive to the dealership. The complete team at Classic Cadillac out performed our expectations. We were absolutely thrilled with all the services performed on the vehicle. We’d also like to thank Mohammed Dweik, Finance Manager at Classic Cadillac. Mohammed went above and beyond to find us the lowest interest rate. We also purchased a 6 year unlimited mileage bumper to bumper warranty that Mohammed packaged in the final purchase. Again, just like Mark, a true professional completely on his game! If you live in Western New York, Pennsylvania or Ohio you owe it to yourself to visit one of the many dealerships Classic has in Mentor, Ohio! We guarantee you won’t regret it! Scott & Rita Gannoe, Erie, PA
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June 2023 by Tom T
I had a great experience buying my new Cadillac XT5 from Classic Cadillac. My salesman Mark was extremely helpful in every step of the process.
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June 2023 by Gabe Levine
Service here is Joy Matthew is an amazing Advisor I had the pleasure of working with him on my XT5 Best in the area for Cadillac Service
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June 2023 by Tom T.
Best car buying experience one could hope for. My salesman Mark was extremely helpful in every part of the process. He worked hard to get me the best deal.
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May 2023 by Lisa S.
Fantastic experience with Tim Bennett at Classic Cadillac in Mentor, OH. I highly recommend Tim. He pulled everything together flawlessly! Classic Cadillac provides high quality, excellent and exceptional service and attention to detail. Pete Drago and the rest of the professionals were awesome! I have bought several cars here and never feel the need to try another dealership. P.S. The service department is magnificent too!
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April 2023 by Scott Sandvick
No high pressure sales techniques. Very smooth process. Would buy from them again
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February 2023 by Jarohnn Kirk
Bought a 2016 chevy tahoe ltz Don and Brian were excellent,patient,friendly and most of all not pushy I definitely told everyone about the great experience I had buying from here and you should go here too thanks guys keep up the good work!!!!
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January 2023 by John A.
Took my car to trade in and was offered a fair trade in value. I test drove a used car that I was purchasing as is, with the option to purchase a warranty. During the end of my test drive I noticed a noise coming from the car , as well as the salesman Don. Don attempted to have a mechanic look at the car at the end of their shift. Came to an agreement with Don and the used car sales manager if i were to purchase the car that it would be inspected and fixed by Classic at a later date at no additional cost to me. The service department was very helpful as well.They sent someone to pick up and drop off my car for service, provided me with a loaner, completed the inspection, communicated through the whole process, and fixed the issue. Classic Cadillac provides great customer throughout.
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November 2022 by Teresa Ackerman
Tim, Mark B, Mark C, Paul and everyone at Classic Cadillac in Mentor made the entire process of purchasing a new car comfortable. Every one I dealt with was kind and professional. I recommend them to anyone looking for a new vehicle.
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September 2022 by Mike Batchko
Just bought my 3rd vehicle from Classic and 2nd from Classic Cadillac, Great people to work with especially Tim Bennett,
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September 2022 by Jack G.
Handle it very well. Did what they were supposed to do. Fixed the brakes cabin filters oil change full tank of gas cleaned the car showed me the inns and outs highly recommended
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August 2022 by Sheila Davis
I took delivery today on my 2021 Honda HR-V. My salesman Don Ashba did a awesome job, he went beyond to make sure I was taken care of. During the purchase I was having a difficult time with the CU I had plan to go with for financing, he was very patient and held the vehicle for me, I really appreciate that. He also had a pleasant demeanor, always understanding. He made the whole experience easy-going. Thanks again. Happy customer.
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August 2022 by Edward L.
Even if your trade is nice and the value is in the parameters of NADA or KBB, they do not care. I tried to set this up online B - 4 driving in 45 miles to "set the tone." They hooked me with a dude name of Don. He came up with a trade in value that was basically an insult for the super low miles I have. I may call to talk to the owner about these dealer / GM tactics. But as they say in sales - you do not get a 2nd chance to make a first impression, Don. I will spread the word about Classic and it WILL go viral.
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July 2022 by Grant Miller
Classic baot & switch scam. I drove an hour from Erie PA with an agreed upon price for a car then they tried to bump me $5,000 when I got there. Buyer beware!!!!!
