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August 2024 by Michelle Vanio
I needed a new battery installed last Friday ASAP. Other places didn’t have the battery I wanted and/or couldn’t install til next day or even Monday. AutoZone had the battery I wanted and installed it as soon as I got there. Free of charge. This is a great car parts store with a crew that knows what they are doing and truly want to help. Thank You!
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July 2024 by Hetorr federico Cordero looez
Very good attention, products cheaper than in other places and products may be good
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July 2024 by Thea Kennedy
Scott was super helpful in finding the right windshield wipers for my vehicle when the fittings weren’t working quite right! Very grateful for him today. Will come back!
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June 2024 by Harold Fantl
Manager went out to parking lot to see what was wrong when part of my fender detached and was flopping around. He immediately knew which part to pull off the shelf and installed it right away. A very unsettling situation was resolved is less than 10 minutes. Thank you so much AutoZone of Mentor!
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May 2024 by C. H-Wells
Staff is super helpful and friendly. Had an issue changing out my old windshield wiper because whoever did it before I bought the car, installed it incorrectly. They took the time, and care, to switch it out.
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April 2024 by Craig Keller
Above and beyond helpful service , esp by "scott" ( I'm sorry I forgot the name) would recommend
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February 2024 by Kaitlyn Harvey
Store #4475
I’m beyond disappointed in the service from this store. I went into the store for battery testing and replacement if need be. The employee that helped me rolled her eyes and sighed when asked for the test, once we were outside I was told it was not my battery at all but my alternator. Which, she turned to me, smiled and said “that’s worse, just so you know.” Now, I had already been to a Valvoline prior where I had my battery tested and it was previously testing low; I knew my battery was on the verge of going, so I knew something was wrong. After going back inside I was given a handwritten, personal number for a local mechanic who would replace my alternator for $800. I decided to get a second opinion and found out I was originally correct, my battery went and my alternator is fine. I had my battery replaced and since then, have had no issue driving or starting my car. Either your employee who assisted me, doesn’t know what she is going and needs retrained; or she was lazy and did not want to replace the battery in the cold. Either answer is completly unacceptable. Do better, be better and don’t scam your customers please.
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December 2023 by Jason Richards
Picked up mothers aluminum polish.good price and they are very helpful.
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December 2023 by Sharon Sherwood
Great customer service.
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December 2023 by Amanda Kloos
Bought some washer fluid
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December 2023 by Jenn Keller
Staff was very kind and helpful.
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November 2023 by Ray Glasser
Had some incredible customer service via phone today! Kudos to Paul and Matt for helping me out!!!
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October 2023 by Nicholas Monreal
Don was super helpful, gave me a free battery test, and was sure to give me all the info I needed in writing to bring back to my mechanic. These guys are awesome.
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October 2023 by R Hoefer
Super helpful, no standing around here.
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October 2023 by Laurie O'Neill
Very helpful man that waited on me and told me how to do what I asked him about
