Audi Mentor, located in Lake County, Ohio, is a trusted dealership serving Cleveland and the surrounding area with a wide selection of new Audi and luxury pre-owned vehicles. The dealership offers a diverse range of options, including innovative electric and hybrid models, catering to different preferences and needs. Customers frequently highlight the dealership’s commitment to providing a perfect and hassle-free buying experience, with responsive staff and a smooth process from start to finish. Many reviewers praise the professionalism and helpfulness of the staff, particularly mentioning salespeople who are clear, honest, and attentive. Buyers appreciate the detailed and transparent communication, whether they are purchasing their first car or upgrading to a luxury model. The dealership makes efforts to ensure cars are in excellent condition, thoroughly cleaned before pickup, and equipped with extras like spare tires, mats, and full tanks of gas, enhancing customer satisfaction. Testimonial feedback includes praise for the quality of vehicles, with many describing their cars as in immaculate condition, driving smoothly, and performing well over time. Customers also commend the dealership’s service department, noting top-notch, professional, and timely assistance. Overall, Audi Mentor is recognized for its excellent service, fair trade-in values, and dedication to creating positive experiences for buyers, making it a highly recommended choice for anyone seeking a new or pre-owned Audi in the Cleveland area.
Awesome service! Even a snow storm didn’t slow them down! Great customer service and sales reps.
December 2025
I had just begun my auto search and Mentor Audi was my first destination. The sales person, David Schulz, listened to my wants and found a used Q5 that met all my needs. Deal done. David made short work of my search. Happy with the whole experience that included a fair deal on my trade in
December 2025
Perfect dealership experience. Chris was very responsive via email and text to accommodate a time to come in and test drive. Car was immaculate and perfect for me, hassle-free and easy process for purchase.
