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“Very friendly/informative staff. My pitbull needed a tumor removed & they checked her out, got surgery scheduled asap and made it a very easy process to get through. Stitches only took a few minutes to be removed and she was healed up soon after.”
“Great people very considerate and professional. I am very grateful that i stopped here for my Maggie. From the lady that opened the door to the other staff i am very grateful. Great people do still exist. Thank you so much to the doctor and the staff.”
“My cat Nick is so relaxed with Dr. west! She talks to our cat the whole time she is working on him. She is so gentle with him. Excellent experience & feel very confident in her professional opinions! Thank you!”
“Dr. Doles and Staff are wonderful. Very caring and knowledgeable always willing to listen and explain things. I've been going there for nearly 30 years and I always reccomend them when someone is searching for a new Vet.”
“Solowitz has been our vet for decades. They are getting a little expensive and I understand it of course. But not sure how much longer I can afford them. Especially since they don't do payment plans anymore. I do get of course people probably screwed them out of money. But no plans isn't fair to us who have always paid them back.”
“Wonderful vet tech scanned my new trapped feral. So nice and kind. The vet office is spotless. Think I well be switching vets to Crossroads if they accept new clients.”
“Received excellent care and advice from Dr. Mastrocola and staff today. He spent a significant amount of time with us answering questions and making recommendations. Was patient and took detailed notes on pet’s problems. Staff kindly carried the cage to and from my car, knowing it would be a problem for me. Will not hesitate to return with Mr. Whiskers! Appreciate the COVID precautions as well.”
“We have been going to Mentor Animal Hospital for 14years. We have enjoyed every visit. They handled Covid very well. I had a emergency with a Labrador at the emergency hospital in ? Warrensville Hts? late one evening and was not happy with the service. The next morning MAH saved the dogs life. Every member of their team is great. Lynn, Sarah Rose, and Harley”
“201x. We left our old vet, not because of the Dr, but the staff wasn’t that great. We started coming here and this place had great staff and a great Dr too.
2024. We love Dr Carol there. Everyone is great!”
“This summer has tested both of our dogs. Dr. Melissa Smith and her amazing staff have been so helpful.
Our younger dog Freya seemed to live there with her seasonal allergies and skin issues. We tried a couple different options until we found 1 that FINALLY works for her allergies so she doesn't have constant red, swollen skin anymore. Freya also has so much anxiey and is scared of people but us. She learned to love the tech that helped the Dr due to her calm and friendly personality. Freya actually seems to walk in without being scared anymore.
Sadie our older dog had her surgery today for teeth extraction, (don't give them hard chew toys ?) teeth cleaning, and mass removal on eyelid. I loved how they called me before proceeding after they found something extra. I appreciated the Dr's thorough explanation of what they found and what it could mean if we went forward or didn't. She made me feel very confident in her work. Someone stays with your animal the whole time during recovery. It warmed my heart to hear the tech say Sadie kept putting her paw on her after surgery, which tells me she was comfortable with the person taking care of her. They had nothing but good words to say about my sweet girl. Dental xrays were also shown to me and where they did the extractions. They go over in detail all the meds and how to use them. I was even shown in office how to apply the medicine to her eye by the tech who supplied the 1st dose to Sadie.
Sadie is doing so well at home. Day 1 of bringing her back she's already wanting to eat her boiled chicken even with extractions with drinking water. I do love the medicine alternatives they gave me after realizing she couldn't have certain 1s.
They quoted me a specific amount and I was shocked it was slightly less when I went to pay. Much appreciated. Prices are not too bad either. The Saturday appointments are always appreciated too.
Thank you everyone from front staff to back. Every single person is amazing with my fur children ❤️”
“I came back to Big Creek after getting a new stray kitty I haven't been to them in awhile because this was the first pet I've had since back then The girls were wonderful on the phone and got me in the next day Dr Hirch was very kind, warm, and intelligent.His advice was to treat, then "wait and see", which I think is a great idea My kitty was getting an exam, ear cleaned, nails trimmed, and x-ray, anti-biotic and Prednisone. I don't consider a $600 Bill unreasonable whatso ever.! People seem to forget these are DOCTORS of our pets. Do u complain when a doctor of your own charges $500 and just talks to you? I have a dentist who charges $350 dollars just to do a small filling --Do u go to the grocery store, pick out a steak, and ask the cashier if u can have it for a dollar? Why do you expect these vets to take less? This is their livelihood They also have staff to pay, insurance, supplies, meds, their building and taxes! Then their own personal needs. Sorry but don't expect these professionals to take any less for the care they are providing for our pets--”
“Dr Carlson, Dr Johnston, and Carrie are amazing! I have been going here for 5 years. They were very kind when I lost my rescue Sandie a few years ago and take great care of my Shiba pack and two rescue cats. My Shibas especially love seeing Carrie for their groom monthly. All the vets are great. My only criticism is currently getting through on the phone, call backs, and calls information getting relayed to the vets have not been accurate or not given at all. I know this has a lot to do with their new system and am hopeful it will get better.”
“I just got an appt 4 my new stray kitty with dr neate in just 1 week! Thanks 2 receptionist Heather i had 2 walk n b cos my phone wasnt workng an i wa greeted warmly Dr Neate was highly recommend by my best girlfriend Norma Hamilton”
“I took my recent rescue, Nova, to have her wellness exam completed. In summary, Nova was extremely anxious and scared, but the staff was patient with both of us and did everything to make her feel as safe as possible. They even took the time to examine her skin which was one of my concerns.
I wasn’t able to catch everyone’s name, but thank you to Deb, Dr. Pawling and the staff that helped us. We appreciate your kindness and patience.”
“I was in need of switching vets and with my kitty’s complicated medical issues she can’t be seen by any vet. My initial call to this vet to see if they could even help her the staff was amazing. I get her records over to them and they reviewed them with 2 Dr.s and called me to discuss my options. The compassion they showed me in every call I made to them was awesome. Then walking through the door the amount of thought that went into their set up was noticed right off the bat. They have a drive up window for early morning procedure/ surgery drop offs. The Dr. calls to give you their findings and follows up. I would recommend the veterinarian practice to everyone! Amazing staff! Thank you!”
“When your pets aren’t feeling good or even if it’s an annual checkup, Meadowland’s is the best. The staff is super kind hearted, patient, friendly, knowledgeable, reliable, and really help during some difficult times. Thank you for all that you do Meadowlands!”
“Thank you Patti and Dr. Price for fitting our pup in as a new patient/emergency visit same-day. Her regular vet (that we've gone to for the past 15 years) couldn't get her in for over a week which was very disappointing. We are very thankful for your care and are happy to be your newest client.”
“I am very thankful for Lake Animal Hospital! Any time I had a concern with my dog, they get me right in for an appointment. Unfortunately my dog was diagnosed with lymphoma 6 months ago. Dr. Crouser was so helpful, kind and compassionate through that difficult time.”
“Dr Carolyn & Dr Tom, as well as all of the Vet Tech staff are just amazing. I have nothing but five stars to give this Clinic. They treated my Marley like their own up until his last day here with me and my family! Any appointments I needed, they accommodated with and went to the end of the earth to make ME and my anxious baby feel safe. I will forever and only use this pet hospital!!!!!!! ⭐️?⭐️?⭐️”
“This was my first time dealing with Banfield. Their immediate response saved my fury baby's life. They even called and checked up on my baby. A special thank you to Dr.Sonja, Dawn and Dr. Stankay. Thank you Banfied.Their services was beyond excellent.I highly recommended them.”
“A friend who brings her cats here recommended this practice, and I'm so grateful she did! For the past 2 years, I've been taking my two small dogs here. The staff are always polite, kind and follow up promptly. While staffing shortages & vet shortages are affecting all practices right now around the country, I'm still VERY satisfied with the customer service! Dr. Carlson in particular has been really wonderful (thorough, caring & honest), although I'm also grateful to Dr. Murray too. It's not cheap, but you get what you pay for.”
“The staff has always taken such good care of us and our two pups. We have recently moved and sadly Big Creek could not come along. Thank you for taking such good care of Mustard and Jake over the years!”
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“Absolutely love taking our pets here. We usually see Dr. Ting, but have seen Dr. Niehal as well & they’re both wonderful. They take great care of our pets and take the time to explain everything. Pricing is very reasonable as well!”