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“The cashier super friendly and nice things are easy to find. The only complaint is no return on electronic items. So be very careful if you choose to buy anything electronic. You'll be stuck with it if it doesn't work.”
“Well well it was at one point in time it was just a buck and now since they raise their rates 25%, it's $1.25 no biggie now they have stuff for $5 well you kind of defeating the purpose it's so cold just a buck but you got all these prices”
“I went to this Dollar Tree because the one in my neighborhood is not stocked regularly or organized, and it did not disappoint! The store was organized and fully stocked! I was able to find a variety of Valentine's Day items and candies. I will be going to this store more often since it is only 10 minutes away from me.”
“Love this place! Always clean, well stocked and the employees are always always friendly. I'm there at least once a week and have never had a bad experience there”
“I believe the manager Coni is the best employee they have!! She's always helpful and gets people in and out of her line in a snap! No waiting around. I've been in stores where no one wants to be bothered..customer Service at its finest!”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“This story is very neat and organized and keeps the shelves stocked. All of the associates are very nice and make your experience at the store a better place. Thank you”
“Considering that the employees are not allowed to address people who come in and do not wear their masks or properly wear their masks it was a very nice store. It's a fortunate during the pandemic we still have ignorant people who are too dumb to believe that the virus can kill. The employees are great but it's a shame that their lives are being put at risk because they can't say anything to anyone wearing a mask incorrectly or not at all”
“I had a great experience at this location.After at looking several different locations to find exactly what I was looking forward to update a guest bathroom… I fell short.Once I arrived at this Dollar General, an amazing person by the name of Rose was extremely helpful and there to assist. Rose was extremely friendly, and quickly made the most of my time. Rose actually cared enough to really help me instead of just pointing me in a direction like other places. Highly recommended location. Great store. Great people can’t say enough good things.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“Great place to shop at, always organized and clean isles. Love the seasonal items they sell each year. The store is busy quite often but the management and employees are very kind. Tom & Jaxson made the experience more delightful.Just keep in mind that items here priced up to $ 1.25 & are no longer $ 1.00, but a quarter isn't really a big deal.”
“Awesome Store..Awesome attitudes.. just left store.. cashier with glasses is the most joyful woman.. I was having a rough morning.. She made my day.. Very helpful and extremely kind.”
“Although prices are no longer a dollar. Dollar tree has continued to up the game when it comes to food items and name brand products very happy I'll continue to shop there”
“Yes overall good items& prices,I shop at this store 4 to 5 times a week,I just want to say that I enjoy going to this store because of the employees that work so hard& service that they give to customers,especially Debbie that's always good with me I'll spend from $ 10.00 to 80.00 at this store& always get good service.I just want to say "Thank You" for what all that these mgrs& employees do to keep me coming back..”
“Dollar General is one of my favorite stores. The price is almost always right and they always have what you’re looking for. My store ( the store nearest me ) is always neat and clean. I have been into stores where the isles are a mess and you can’t find anything. The only reason I give them 4 out of 5 stars is because outside the store always has so much trash just laying around. Come on clean up people.”
“Every Saturday, Family Dollar offers a $5 off coupon on their already low prices !!!Check the weekly ad on your phone and you will find amazing prices on alot of your summer needs!!! The staff is also very polite and helpful too ?...”
“I love Dollar Tree!!! And Tammy the manger is GREAT!!..She is always working hard stocking,ringing people out and helping customers! Always has something new to keep the employees active and to help them love working there! All together great place,manger and employees!!!”
“I've stopped at this location a total of 3 times previously. After my first time visiting this store, I wasn't impressed. The store was cluttered, merchandise was disorganized and not straightened on the shelves, and the cashiers were friendly...dutifully. I honestly dreaded ever having to stop there again.Today, I was shocked! The store has had a major overhaul! I was transported into a store that was clean, organized, uncluttered, clear aisles, and well stocked.There was one cashier, and an employee stocking merchandise. When the line started to get long, the employee stopped stocking merchandise to help ring up customers. That is a big change from my experience at a different Family Dollar location. Customer service matters!Although the store isn't finished with having the floors left to do, I can say there is a sense of pride in what I saw today. There is value in being a community store. Your customers deserve this change! Kudos!”
“April was absolutely fantastic. Even with some extremely unpleasant customers and coworkers. She has always treated me with extreme friendly and professional behavior. With a long line of customers waiting to check out, 2 of her coworkers were playing on the other registers, possibly clocking out. One was on her cell phone utilizing the speaker, trying to deal with Doctor's appointments. I felt extremely sorry for April. She always tries to make customers feel like they matter. Even when they are rude or worse.”
“I was pleasantly surprised at how much work they put in to re-organize the mess that used to be there. Great job! I stopped in to get a bag and a card and found them quickly. I was checked out within moments of standing in line.”
“I have been shopping at this store since it opened. I live about 6 mins away. Today I had a reason to call the sore to ask about an eye glass repair kit for my 80 yr old mother who has fairly new eye glasses that have loosened. Nite, answered the phone with polite energy and actually went and CHECKED to see if they have a repair kit. In a blink of an eye she was back on the phone with the good news - they had one!She even offered to hold them behind the counter for me - which I gladly accepted”
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“More organized and cleaner than most...easy to find what you need...friendly/polite female clerk...9 miles from my house but worth the trip...passed by 5 other DT stores...I will return”