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“I love this credit union! Jennifer R. has been working with me to improve my credit score so that I can have a better way of living. She is absolutely fabulous and is very insightful and patient. Highly recommend this credit union and Jennifer R.”
“Cathy at the mentor branch is very nice along with all of the other staff members. They know me and treat me very nicely and assist me with any and all requests. I was very happy with my lease buyout process and I am thankful for having a bank close to home staffed with very nice and professional individuals:-)”
“After issues over the years with various mainstream banks charging absurd fees we love our credit union. They learn who their clients are. They remember your name and give great rates on Personal/Business/Auto loans.”
“The PCU is always extremely helpful. They are always going above and beyond for their members. They provide awesome customer service and will answer any and all questions. The ladies in there will assist with your financial needs to meet your goals, and help you turn poor money management around. I always go to them and recommend you do too!”
“I can only praise the Lake County Educational Credit Union and its staff for their care and professionalism in handling all of my dealing with them for the past 30 years. i solidly recommend all of their services and have NEVER had a bad experience with this institution.”
“I love this branch! Everyone is extremely nice! I went through the window and ask if we could open an account. Instead of telling us to call the mainline for an appt. she told me to come right in. We were done in 15 min! I called a week later to get another account for my child and got a same day appt. Again, everyone was very professional and nice!”
9AM - 4PM
7402 Center St, Mentor
Banks
“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”
“Deposited a check and they placed a ten day hold on it before I could access the funds. I could of just to the check to 5/3 the bank it came from and just cashed it that day.”
9AM - 5PM
34465 Euclid Ave, Willoughby
Banks
“My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.”
9AM - 5PM
6655 Center St, Mentor
Banks
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“I was in Chase Bank today everyone so pleasant I've never felt so welcomed anywhere like today they even made my Granddaughter feel awesome AS well... Had some great things for us as well.. Great staff and Manager”
“The staff at this branch is very helpful, courteous, and always asks if you need anything else. Nothing but a good experience every time I go in for basic banking transactions to more involved matters. From Susan to Jenna to the entire staff they do an excellent job.”
9AM - 4PM
33700 Vine St, Eastlake
Banks
“I see Kelly there very often, and she is always so friendly. She is always fast, efficient and cheerful. I've never had a problem there. I've been using the bank for 12 years, and it's been great, but Kelly goes above and beyond.”
9AM - 4PM
8715 Mentor Ave, Mentor
Banks
“I’m in the process of buying a new car and I had to get a cashiers check? I didn’t even know what that was, and it was for a lot of money so I was a little nervous from the get go. On top of that, I lost my debit card, I had checks that needed to be deposited, money transferred from one account to another… I was prepared to be there for awhile. Payton helped me out and made the experience not only super smooth, but super fast too! I was in and out in less than 15 minutes, and I didn’t even have to wait for the new card to come in the mail.. Everyone was very friendly and the free candy iced the cake!!!”
“I'm very happy with 5th third I love the fact that when you walk in Ilana and Gayle and Dave calls you by name I've never overdrawn I love the way they set my account up never leaving”
“First Federal of Lakewood handled my mortgage for most of the years until I paid off my house. They were wonderful to work with. Always professional and followed up with calls.”
“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”
Open 24 hours
376 Center St, Chardon
Banks
“I recently had a very pleasant experience at the Charodn branch. My husband and I have been banking here with our business needs for as long as we've lived in the county. I've recently left my position within his company as the payroll and bookkeeping lead, and my departure was seemless thanks to the young ladies at this branch and the one closest to our Mentor office. I can't recall her name, but there is a young lady that helped my husband who is hard of hearing due to medical issues in the past. She was very deliberate in her communication, repeated things as necessary, and was efficient and quick so he could get off his shaky legs. I believe she may have had hair of two colors, but he mostly remembered her smile.”
9AM - 4:30PM
7850 Plaza Blvd, Mentor
Banks
“All staff are very friendly at this branch. Simone helped me earlier this year open a checking and savings account and was very informative and helpful. Sieola always has a smile on her face and is an amazing and friendly teller!”
9AM - 5PM
34829 Vine St, Eastlake
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“I had a great experience at this branch on Monday, 12/18. I went in to cash a check; the teller Anna was very polite and helpful. While at her station, I saw an informational flyer about high rate CDs, which she gave me further information on and contacted a loan officer to assist me further. That’s when I met with Ray, who was efficient, knowledgeable, and very helpful. All in all, I cashed my check and was able to open a 7-month CD in under 15 minutes. Very grateful for this branch.”