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September 2023 by Liz Sypen
Pharmacist, Chris, went out of his way to help me get my medication! I had been looking for a certain med and called multiple stores. I was greeted mostly with employees who sounded annoyed or just didn’t care and I was about to give up. I decided to try one more store even though it was over an half hour away, and I’m so thankful that Chris answered! He was so nice and called right away to have my RX transferred and searched around to get me the best price possible. He called to give me updates and had it ready within a half hour. I am truly thankful, as it is hard to find kind people who actually take pride in their jobs these days. The lady who checked me out was so nice too! I highly recommend this pharmacy. Thank you again for all you did, it was truly appreciated.
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February 2023 by Jenn Harris
Everyone at this location is great. They do the very best they can.
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November 2022 by C and M A
0 STARS - Terrible experience. After 3 HOURS OF WAITING, no one checked and they only 9 PILLS, so a waste of my waiting in Medina all day.Called their pharmacy at 2:40pm. Had to call two times to get them to complete transferring my prescription to them. Then had to call another time to get them to fill it as the representative said it would just be done "sometime today." I had informed them that I was in the area, so I was trying to fill it at their location. NEVER AGAIN.
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February 2022 by tina cipro
It's the only pharmacy I trust!
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December 2021 by Clifford Anderson
They have done a great job. Tracking my insurance down. Chasing my doctors around. And I barely know what's going on. I know it has to be frustrating to keep asking me stuff and I can't say anything but, "I don't know" or I guess so... They have been top notch customer service all the way.. thank you
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October 2021 by C. Anderson
They have done a great job. Tracking my insurance down. Chasing my doctors around. And I barely know what's going on. I know it has to be frustrating to keep asking me stuff and I can't say anything but, "I don't know" or I guess so... They have been top notch customer service all the way.. thank you
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April 2021 by Amy Hawkins
I have always had very good experiences with all of the staff at this pharmacy. They are kind and explain things thoroughly. They even have a sense of humor. With all the stress of Covid lately they've still kept a decent attitude. I'm honestly surprised at some of the other comments on here bc I've shopped here for years and never had a bad experience.
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May 2020 by Amy H
I have always had very good experiences with all of the staff at this pharmacy. They are kind and explain things thoroughly. They even have a sense of humor. With all the stress of Covid lately they've still kept a decent attitude. I'm honestly surprised at some of the other comments on here bc I've shopped here for years and never had a bad experience.
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May 2020 by Rhynda Moreland
Rich is the best pharmacist I have ever dealt with. He is knowledgeable, friendly, professional, he remembers me and he fills my prescriptions quickly and accurately.
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April 2020 by Sydney Withers-Smart
Customer service is horrible. One particular pharmacist acts as if she could care less, has a Terrible attitude on the phone. If you don't like your job find another and quit taking it out on customers.
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February 2020 by Jingdian Dong
Pharmacist customer service attitude is too terrible.
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January 2020 by Pat G.
Worst pharmacy I have been to. Took forever to get simple answers. Was ignored for 15-20 min. Line was 4 people deep for an hour and only one pharmacist working. The prescription was sent over from The doctor in five hours later it wasn't ready?
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December 2019 by Sydney Withers
Customer service is horrible. One particular pharmacist acts as if she could care less, has a Terrible attitude on the phone. If you don't like your job find another and quit taking it out on customers.
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November 2019 by Tiffi Woo
Takes too long....one cashier to ring you out and 6 workers...makes no sense....they would rather chat with each other versus taking care of customers. Customers come 1st! Wont work you on picking up scripts....i have to go 3-4 different times just to pick up one or two.....its horrible since i dont live in Medina!!
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September 2019 by Shanda Louzader
They are very prompt and friendly!