-
November 2023 by Shannon C.
Very rude employees!! Had open boxes out, so I grabbed 4 squishmellows and had them in my cart, an employee came up to me and took them out of my cart and told me they aren't for sale yet. Maybe don't have them sat out & opened then??
-
July 2023 by Rob W.
Constantly out of stock. Go in Friday before 8 and No carts inside. Hardly anyone shopping in the store but first minute inside I see 10 Walmart employees wearing the blue vest doing nothing. How about some of them go get some carts from outside. I can't wait for Meijer to open. This store has gone way downhill. Always have pallets in the aisles but never see anyone actually stocking the shelves.
-
March 2023 by S W.
So decided to shop Walmart again, on the chance that things they said yesterday were out of stock were actually in stock. My goodness, every single item, grocery and OTC, were mysteriously FULLY stocked. Got the things I wanted and decided to stop at the deli. Waited, and waited and waited some more. You could hear deli employees but not one was out front. Five minutes into waiting, and being the only person at the counter, a fresh food employee hollered at them that they had a customer, as I was walking away. I gave my response: And you just lost that customer. Now I know it's nothing to them but it was something to me. They need to train those deli people to be more customer aware. Am rethinking the lets one stop shop at Walmart thing again.
-
February 2023 by Emily S.
Every time I order curbside, it takes forever for the extremely slow moving kids to bring out my order. I've been shorted items as well. This time, I let them know I was coming to pick up my order in Medina while I was still in North Olmsted, in hopes that it would be a quick pick-up. Not so much. Still waited for 20 mins. They really need to work on this
-
February 2023 by Victoria Lemieux
Money Center Is NOT OPEN Till 11 Do Not Waste Your Time They Close At 10!!!!
-
October 2022 by Tyler P.
Spent 3 hours in the auto care center for a simple headlight/bulb change. Asked why it was taking so long and said they prioritize the oil changes over other task. It takes no longer than 15 minutes to get me in and out of the store. I came in right as they opened but will be here probably until noon just for a simple head light bulb
-
August 2022 by Maria W.
There customer service stinks! Every time I go to the service desk or call I get the same nasty woman that has no customer service skills. She talks to people like their garbage and seems to think she's such a valuable person that she is exempt from the rules or losing her job.
-
February 2022 by T. M.
Stay away from their Automotive Department. I had 4 tires replaced on my 2010 Nissan Maxima and one of the tires was flat 12 hrs later (a second tire was going flat). I accepted their apology for the tire being flat but 2 days later when the replace tire arrived, Walmart tried to charge me for the tire.That's the last time I use their Automotive Department.
-
August 2021 by Ahmet C.
Auto Tire & Lube here is garbage. They have no skills or customer service. They tried to install 3 BRAND NEW tires on my car before they even checked if they had the 4th in stock! I told them take tires off so I can go get 4 new tires somewhere else. They're stupid AF
-
August 2021 by Frank A.
Walmart Medina STAY AWAY FROM THEIR GARAGEMy tire alarm came on in my 2010 Buick on Monday July 26th 2021. So stopped at a gas station to put air in the front drivers side tire, I did not have an air gage so I over filled it 40lbs. I went to Wal-Mart in Medina where I bought the tires and had them rotate the tire they do it for free if you buy the tires from them. I did some shopping, paid for my goods and went in the back to get my car. I was happy it was done already. Got in the car checked the air pressure on the tires and to my surprise the front drives side tire still had 40lbs of pressure. They didn't do anything to my car. I went in side and asked them what was going on and the lady who was ring people said oh it just takes a little while to reset. 3 days later still hasn't reset. What a joke I will never do business there again. Check those oil changes / tire rotations.
-
June 2021 by Holly S.
If I could give a zero star I absolutely would!!! This company has definitely gone down hill. Walmart.com is even worse!! We ordered a trampoline for our daughters ninth birthday and it took 2 weeks to get here. It was supposed to be here in a week. Then when we received it it obviously had been resold to us. All kinds of pieces were missing and the box was all taped up. So her present wasn't there for her birthday... great! So needless to say we are still waiting to be refunded. Customer service is terrible. You can never find anyone to help you. I'm personally done spending our hard earned money there.
-
November 2020 by Nicole S.
I understand there is a pandemic and snow on the ground but 9 hours late for delivery of my groceries is unacceptable. No phone call from Walmart. I ordered these groceries 2 days prior to delivery! I had to call multiple times to find out what is going on. I will be paying more at Giant Eagle but I won't be dealing with this.