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September 2023 by Audrey C.
I placed an online order for 6 boxes of a product on sale. I requested it to be shipped since it showed my store was sold out. I got a text 45 minutes later that my order was delivered. I went out and grabbed the bag and there were only 2 in the bag. I checked the website and there was a message that they only had 2. I called customer service and was advised I had chosen the quick delivery option (I know I had chosen shipping, have no idea what this option is). I was charged $117 but should have only been charged $37. I was advised that it will take 3-5 business days to be reimbursed my $80!!!! That is just ridiculous!! Have you ever heard of putting your money in pending until your transaction is fully complete?? I have never heard of these practices; this isn't the 2010's!!! Also, if you can't fill the order as requested, you should contact your customer to see what they want done.
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January 2023 by Google user
Best pharmacy I've dealt with. The staff is great, they always call you, send you texts and always on time. Great Job Walgreens!
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January 2023 by Antwaun Jackson
Best pharmacy I've dealt with. The staff is great, they always call you, send you texts and always on time. Great Job Walgreens!
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May 2022 by N W’f
On hold for over ten minutes. Reminded every ten SECONDS (I timed it) that I was still on hold and my call was important. Finally hung up. Please reconsider how often you need to tell people they are on hold. It was like water torture!
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March 2021 by B H.
My prescription has NEVER been ready, very frustrating. I would receive an automated call saying my prescription was ready. Once my bf arrived he had to wait 20 mins. I could understand it happening once, but three times in a row is too much. I will be transferring my prescription!!
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August 2019 by D M.
Walgreens Medina, Oh. 44256 : Our prescriptions are NEVER ready when they say they will be, whether they are called in or dropped off. They always have a different excuse when asked why they are not ready. We transferred Our RX's to the drug store pharmacy across the street and they are on time, EVERY time.
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March 2019 by Samuel Miihlbach
All I want is a realistic time expectation when picking up prescriptions. Lady at the counter said a 20 minute wait and it turned into a hour long process. If it is going to be an hour just tell me I won’t wait around on my lunch break. And won’t give one star.
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March 2019 by Crystal Conner
Got what I came for quickly, clean, friendly staff and easy access
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February 2019 by Justin L.
I love Walgreens it's more of a one stop shop being able to find what your looking for but after what I experienced today i feel like personally that this business is not bicycle friendly no where to park and or lock up and if that the case you lost me as a customer. I would show up more and give you my business but no place to park a bicycle. You have that 10 foot wide bike path and walking path outside your door. Think of the cyclist that will be stopping by in the summer for a drink and snack but no place to park wow what a bummer would that be. I would of taken my business somewhere else but I was in the area and needed a service you offered at Walgreens.
