-
November 2023 by Constantine Welches
Just stopped in for some help. Couldn't offer any of my business to them because I had already gotten an oil change, but my skid plate did fall loose. I was in desperate need of assistance as I had no tools to fix the problem myself and am traveling from out of town. I stopped at a few places to try and get help and this location was the first place to come to my rescue. Employees like Shawn are one of a kind and his kindness are why me and my family can make the journey home safely. Thank you Shawn!
-
November 2023 by Yohanna Pniewski
Second time I use their services for an oilChange. Very pleased with the customer service. Manager Shawn is very kind and professional.
-
November 2023 by Serenity Gagliardo
Great place! I went Saturday to get my oil changed but I was not able to due to Midas stripping the filter heading. Ashley and Blake were so kind and helpful in explaining it and offering solutions to me. They explained they could not do it due to liability (which I completely understand!). They topped off my oil for me since I was extremely low and Ashley offered to help me fix it if Midas did not at her home store. Blake even went through the trash to try to find my old sticker so I can check the date I went! I will be returning for future oil changes solely for their kindness and integrity they offered.
-
November 2023 by Carl Pace
The worst service I ever had with any business I have had to deal with rude disrespectful. The lady that is supposed to be in charge I would never having charge of my business. She don’t have no type of people skills, rude disrespectful. I’ve lived in Medina County 45 years and I would never recommend anybody to go to this place?
-
September 2023 by D C.
Excellent! In and out and Both the manager on duty and assistant were fantastic. Highly recommended.
-
August 2023 by Antwaun Jackson
The service was just as excellent as their attitudes. Alex and Anthony both were professional, and because of that, I will be back.
-
July 2023 by shannon mcclain
There are 2 lanes for oil changes I was in the left lane there was a vehicle in the right lane after waiting 25 minutes my bay opened up the bay attendant motioned for the other vehicle in the right lane to go In front of me. That was absolutely unacceptable. If that is how they work there is no reason for 2 separate lanes. I WILL NEVER GO BACK
-
July 2023 by Tony W. Robinson
Most expensive oil change I've ever had. But the place was open late, the guys were great and I was in and out in 15 minutes.
-
July 2023 by Logan Malone
Called the phone number on the Google page before I went in. Asked about pricing and told them we usually go to Valvoline but after hearing of this place wanted to try it. They told us synthetic was $82.99 and synthetic blend was $49.99. The rep also offered me a coupon. Since this is cheaper than what we pay for a blend at Valvoline we decided to try it. Once we arrived we were not greeted until we got to the building. The sales guy told me those numbers were wrong and the synthetic blend was $84.99. More than what I was told minutes earlier. He said “customer service is behind by a few years, but this is the pricing”. I also asked about the $49.99 option, to which he responded it was “used, recycled oil”. At this point they already had my oil drained so I was stuck. They also don’t advertise that it’s only for 5 quarts of oil, which Valvoline doesn’t do. So anything over that is $9 extra. Then they slip in recycling and shop fees on top of that. I’ve called customer service multiple times and sent multiple emails with no response at all. The shop offered a free oil change but after my first visit I won’t be back.
-
June 2023 by Michael Warren
Nice people, but didn't have my oil filter in stock. Kinda happy because I asked if Toyotas used a different type of oil filter they looked at my like I was crazy. They also forgot to close my hood all the way. Fortunately my truck has a sensor for that.
-
June 2023 by Nick Gallup
Had an absolute top notch service here. The Sunday afternoon crew are friendly, efficient and made my experience pleasant. I would recommend to anyone needing services. They are honest, very quick, and seemed to enjoy what they were doing. Didn’t rush me and make me feel uncomfortable. Thank you so much for my oil change!Service: Oil change
-
May 2023 by Liv Gray
Guys do a great job, worth the hour trip to get our oil changed. Cabin air filter and topped off the fluids throughout. Thanks Take 5 y'all are the best!
-
April 2023 by Cliff D.
Decent service, and quick. Hate the constant upselling
-
April 2023 by Red Dragon
Got my oil changed here. Staff will definitely try to push you towards purchasing extra services. Charged me $15 for an air filter I could've replaced myself for $5. Oil change was unreasonably expensive and didn't perform any services except oil+filter change and air filter, but I still paid $120. You can easily go somewhere else that will perform the same services for $30-40 less. The only upside was that it was fast.Services: Oil change
-
March 2023 by Steven Hackman
Awesome people working there. Answered any questions I had. Super quick. Never had an oil change where I never left the car....A+++Service: Oil change
