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November 2024 by James Toland
Had a great interaction with the whole team. Thanks to Tommy (our salesman) great experience. Would recommend Medina Polaris to anyone looking for a new unot
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November 2024 by VIPERS WORLD
Salesman and finance guys were the best I've ever experienced. The parts counter gentleman didn't seem interested in helping me, so I'll buy parts elsewhere. The service manager was standoffish when I asked about maintenance/service on the used unit I was purchasing. As it turned out, they didn't change the oil or service the unit even though it was due per the hour meter.
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November 2024 by Melanie Quellos
Over the years, we have purchased several off-road vehicles from Pao and have also referred many friends to him. Pao always go above and beyond to ensure customer satisfaction. Whether it's helping us choose the perfect vehicle for our needs or providing excellent after-sales support, Pao consistently delivers an exceptional experience. Their knowledgeable staff is always ready to answer questions and offer expert advice, making the entire process smooth and enjoyable. We truly appreciate their commitment to quality and reliability, which is why we continue to trust them with our off-road adventures.
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October 2024 by Ty Ritter
Purchased a 2024 RZR Pro R 4 Unlimited, super friendly salesmen, Pao was a great guy, easy to deal with, will do business with again!!
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October 2024 by Caleb Littleton
First I want to start off that Jeremy was an incredible salesman. He was helpful, he answered all the questions, and was incredible to work with. I purchased a 2014 honda CTX 1300 Deluxe from them and had it shipped to New Mexico. When purchased I paid 200 Dollars for an inspection. I recieved the bike and found that the front tire was dry rotted. Not a big deal but I called Polaris Medina and told them as well as sent them pictures. The sales manager calls me back and claims there was no dry rotting visable on the sidewalls. Unfortunately the sales manager was not very helpful. I got in contact with the service manager who was extremely helpful. He got me in contact with the general manager and I can’t say enough amazing things for their general manager Scott, he was not only extremely helpful but extremely kind. Whoever is Scott’s boss he deserves a raise! He has a customer first mentality and will go to the ends of the earth for his customers no matter what time of day it is. Scott and my salesman will be the reason I will be using them again. Thank you so much to scott, the service manager, and Jeremy. You guys are amazing!
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October 2024 by Jerome Dean
Salesman took time to explain different options with me, as I am a new rider. Financing was quick and easy. Will definitely recommend to others.
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October 2024 by Mike & Melissa
I had a positive experience with the purchase of my 2024 Polaris 850 Sportsman Premium. Staff was friendly. They worked with me on the price, even got the 4 year extended warranty for $600 less than the first quote I was given. Would buy from Polaris Medina again.
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October 2024 by Nathan Blaser
Took a new KTM 200 Duke that I bought for my stepdaughter to learn on to these guys for a warranty repair. They have been a dealer for only a few weeks. I had this bike to the dealer I purchased it from and was disappointed in 3 weeks of "troubleshooting". These guys stayed with it and found the problem. KTM backed them up and the bike runs great. If you're a KTM fan I would buy here. I will buy my next Super Adventure bike here.
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September 2024 by Nick Donahoe
They had great prices, awesome staff and knowledgeable parts people. Definitely going back.
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September 2024 by Brenda Gabel
I'm not happy with the experience. We were in the middle of purchasing a dirt bike. Before we could do any paperwork, someone called in and made a deposit and that it was sold. I feel that since we were already there and purchasing it, the bike should have been ours. The dealership should have told the person on the phone that was only giving a deposit, that it was sold. We ended up buying a more expensive bike. I thought we should have just left, but my husband wanted to stay. Then, I had to meet the finance guy after work because the paperwork was incorrect. Not overall happy with the experience. I have had much better treatment from other dealers. I won't be going there anymore.
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September 2024 by Bill McFarland
Great experience while purchasing!
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September 2024 by Matt Meek
I highly recommend! Great experience with this dealership!
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September 2024 by Dan Wilson
Very quick and easy used bike purchase process.
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August 2024 by Steve Mendenhall
Tom answered all our questions and made the deal quick and easy. Will return for any future purchases.
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August 2024 by Renee Gala
Purchased my bike on 6.28.2024 sales& service was professional, informative & prompt. Thank you