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September 2024 by James Naso
We brought our 2004 Bounder in for a inspection before we hit the open it was the best move we ever made George and his crew did an amazing job to make sure we had a safe motorhome they really took great care of us I would recommend them to everyone I know we will be back as need
Thank You George and your team for your honesty and terrific service
Jim&Diane Naso
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September 2024 by Kerry Fenn
I made an appointment 3 weeks in advance for an alignment and a couple of new tires. When I showed up for my appointment, I was told that my tires were on order and they couldn't do alignment as they did not have the equipment. (It would have been nice to know that when I made the appointment.) However he said he would book me into another tire center up the road and would call me when the tires were in and give me details of the alignment. Two weeks later I'm still waiting for that call. I went to Mainline Truck and Trailer in Bedford and got my tires and alignment in three hours.
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July 2024 by Charles Martim
We were ready to leave for an RV trip early in the morning, went to start our RV and it was dead. Two month old batteries, called George and he came out to the house. He checked and determined it was the starter, he left and came back in an hour with a new starter, relaced it and we were on our way. Who does that anymore?
Thank you George!
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May 2024 by Mike Kruggel
Great work, great people. Highly recommended !!
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May 2024 by Nelson Kilgore
Fantastic and quality work. Had a complete flat tow system installed, and even with supplier issues holding up getting everything installed, George drove to ups to retrieve the missing part. Got everything installed just before we left for our vacation.
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February 2024 by Laura Rusick
We had an issue with our RV oven, which we use quite a bit. For a year, it had not been staying lit. We tried all the normal things, even replacing the pilot assembly. Two other companies tried to fix it, with zero results. I took it to George at Premier and he promised fix it. It did take quite a while (partly due to slow arrival of parts), but it's fixed! He called to say he had baked a pot pie! Our first trip out, and the oven is working well. While the communication during the process could have been more prompt, we are very happy to have a working oven!
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January 2024 by Kathy Killian
We are very happy customers! George went above and beyond the call of duty to get us on the road with the least amount of delay. Great people and great service!
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November 2023 by chuck tote
Very friendly and knowledgeable
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November 2023 by Danielle Lienhard
George was wonderful! He was straight forward and get this….actually did what he said he was going to do! It was refreshing! He fixed the laundry list of problems that we had and went over the top to be upfront with us after we explained that we’d had a terrible experience just a few weeks prior with repairs in another state. We can’t say enough! He even checked to make sure we made it to our next location and reached out a week or two after to ensure everything was still ok. He offered for us to call and ask with questions my time if we have problems on the road….but no problems to worry about as of now! Thanks George!
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November 2023 by karen martin
Amazing quick service. Above and beyond helpful to troubleshoot and repair our coach quickly so we could still take off for our trip.Service: General repairs & maintenance
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October 2023 by Bryce Fredrick
George is absolutely fantastic. Best RV repair shop I’ve ever been too. He truly cares about you and your rig and goes above and beyond. Fair pricing and won’t rip you off. Just a great human tooServices: Electrical repair
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July 2023 by Liz A.
Two years ago we took our Coachman Apex to Premier Auto and RV before going on a long road trip out west. We wanted to have the brakes checked to ensure a safe trip. George looked things over, made some adjustments, but said we didn't need to replace them at that time. We were fairly new to RV life and appreciated the honest assessment. After several more long road trips, it was time to have the brakes replaced and George took care of that for us in a timely manner and for a reasonable price. We also had purchased a new ceiling fan online to be installed over the front of the camper. They took care to cut this hole in the roof, minding the existing wiring and making sure the interior looked great. George also took the time to call us after we got on the road to make sure everything was going well and we were having a great time on our trip! When you go there for repairs you not only get great service, you feel like you have made a friend in the process!
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February 2023 by K Durfee
May sound like a repeat of other reviews but we too found this place go above and beyond to ensure our rig was repaired AND that we were satisfied with communication and repairs. Because time and money are both at stake, one really hopes to find a shop with expertise that they can trust. George did that for us and we left believing our RV had the necessary repairs done and we were safe to travel again. Thank you Premier!Services: General repairs & maintenance
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February 2023 by Mike dusky
George and his team did a catalytic converter repair for me. We are selling our rv and the part wasn't going to be in before the showing. George fitted me with a test pipe so I could show my rv and not go deaf. George and his team went the extra mile to help me out because they are simply good people. I HIGHLY recommend Premier Rv and will use thier services whenever my rv needs work. I cannot say enough about how pleased I am with thier service and thier kindness. Thanks you again for everything. forService: Auto exhaust system replacement
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November 2022 by Greg Patch
George and Logan are GREAT! My wife and I are new full time RV'ers with many out of the gate stories to tell. Running into George is one of them.We lost our steering box about 50 miles from his shop. We had called several shops and some dealerships, and it was clear when speaking with George he knew our rig, he talked with ease about likely solutions, and cautioned us about parts, which I suspected delays as it's a 2004.So, 2 days to get a tow and we're off to Premier Auto and RV Service. George's lot has its fair share of routine work orders and the unexpected like ours. Despite his busy schedule he said he could get to ours in a couple of days and diagnose and propose a solution. We knew what we were up against and fully expected to be down a month between parts availability and scheduling.We immediately rented a car and went to an Airbnb. George gave us several food and entertainment suggestions which were all spot on. We took in Cleveland and the surrounding area, Cuyahoga National Park and did some motorcycle and ebike riding all at his suggestion.He was able to source a part sooner than expected and sent one of his guys 100+ miles to pick it up rather than wait for it to ship. It's a busy shop and we would have completely understood our place in line, but as soon as he was available (his daughter got married the day the part got in) they went right to work, and called us with the good news that it was done.After 2 weeks we were on the road again. Leading up to that day we had gone back to the shop to grab or drop off stuff and get our motorcycle that we tow behind. George always has entertaining and informative conversation, he feels like a family member you only get to see every now and again, but when you do you don't skip a beat.I can't say enough about our experience there both personally and professionally. Don't hesitate to call them for your service needs, and maybe a few food recommendations too.Services: Steering & suspension repair
