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November 2023 by Karen Fettinger
The Store Manager was friendly and very helpful in our deciding on the best mattress set for our needs.
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November 2023 by Maloney Scislo
Max spent a lot of time with us, helping us find the mattress that works for my husband and for me. Professional and courteous. Would definitely recommend!
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November 2023 by Jeff 1969
Brad was patient, thorough, and knowledgeable. We appreciate his expertise and kindness. Cant wait to sleep on our new mattress!
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November 2023 by Darrell Scislo
Top notch sales and services. Store manager Maxwell was a pleasure to deal with and very knowledgeable. Military discount was a generous plus!
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September 2023 by Shelly Barrett
The sales attendants here were very knowledgeable and attentive without being pushy. They offered honest advice and narrowed my options very well. I would recommend them without hesitation!
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August 2023 by dawn kilbane
The sales associate Bryan was very informative And professional. Explained the differences between the quality of the products. Explain the details of delivery and very clear about pricing. The whole process of purchasing was quick and easy. Would highly recommend speaking with Bryan and the Medina location .
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August 2023 by Kirk Day
Jimi is very knowledgeable with an easy personality. Very helpful. Feel we bought a great mattress at a great price
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August 2023 by Pauline Ferko
The Sleep Expert Bryan was very helpful and knowledgeable. He actually took time to speak with me and discuss my options. I would recommend to anyone! Great experience.
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July 2023 by nick k
I went to the store looking for a mattress Bryan the sales manager was great. He listened to what I was looking for and showed me many options. I never mentioned price with him and he didn't try to sell me anything. Bryan even recommended other stores to try different mattress. I ended up buying a mattress form him, I had a great experience. I would definitely recommend to anyone.
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July 2023 by Kathy Herte
Jimi was very helpful with my situation and went above and beyond. I am thankful for his kindness.
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July 2023 by Kevin Clark
Great customer service. Sales rep was knowledgeable and very helpful. We will definitely use mattress firm in the future as a result of this experience.
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June 2023 by Nick M
My wife and I brought the kids in to pick out the first big boy bed for the middle child. We had been trying to get him in his big kid bed with the old foam mattress for months. The kids had so much fun trying all the beds samples. Jimi was fantastic. Courteous, helpful, honest and upfront with us. He even helped us save a little extra on top of everything. The day before delivery, they didn't have the basic low profile box spring in stock for the size we ordered, so he got us upgraded to a better more expensive one that was the same profile with no additional costs. The drivers were on time and unloaded quickly and took it up stairs. I got text and email alerts with no effort for me. Wish I would have got relatively new original mattress factory king size here last year.Thanks for making a memory for the kids who got to experience it all. Watching my son asleep in it now on the first try, priceless.
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June 2023 by Dave Beard
We had purchased a mattress from Mattress Firm but found it not right for us and switched to another one more suitable for our needs. Jim Nekson was very helpful in helping us make the right choice.
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May 2023 by Jeff Jackson
Jimi was really helpful and awesome He listened to us on what we were looking for and he pointed us to the different mattresses that will suit are needs. And he explained about each one as we tested them out.
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May 2023 by Timi Bt
Good experience. Jimi (good dude) helped us figure out our options around what we were kind of looking for, type and budget wise. Found one that felt like I was laying on clouds, and was a super good deal so we ordered it right then.
