-
September 2024 by Beverly Victor
Wonderful experience at Ken Ganley Nissan in Medina, Ohio! A special thanks to Rose. She made it possible and is lovely to work with. Great selection and friendly staff. Highly recommend!
-
September 2024 by Jim Mast
We found a car that fit our needs after looking at several other brands and dealerships. Ken Ganley Nissan in Medina was well designed with plenty of parking right in the front row. We were greeted by Frank Miller once we arrived. He was friendly, knowledgeable and answered our questions. My wife has a little trouble walking so he provided a golf cart for us to ride going out to the cars we were interested in. The car we chose fit our needs and we purchased in the same day. Frank connected our phones and showed us how to use Apple Play and other features of the car. The car we purchased was our seventh Nissan and looking forward to more years of driving enjoyment!
-
September 2024 by lauren forst
Very polite and courtesy saleswoman
Rose is the BEST. Nice atmosphere. Great customer service
-
September 2024 by rhonda kesek
From the point of sale (Antoine Russell) to the outstanding service department with Nick and Vince at Ganley Nissan I couldn't be happier. They take care of their customers! 169k miles and looking good ? Excellent communication and quality care! My juke is in top condition!
-
September 2024 by Nick Zemko
Worst dealership ever. Horrible customer service. Do not return phone calls. I have been trying to get my GAP insurance refund for 3 months. 1000 dollars that owe me and will not return my calls.
-
September 2024 by Jennifer Batdorf
Calvin was up front about everything and brought up the rogue for us to test drive and look at. We had wanted a car that was good on gas mileage and was big enough and comfortable for a long drive. The rogue was perfect for us.
-
September 2024 by Maria Barsa
Good experience from the sales side to finance. As well, always a good experience from the service side. Courteous and professional staff.
-
August 2024 by Elizabeth Haddad
Vince did a thorough inspection on the car and completed the jobs I needed in a caring professional way.
-
August 2024 by Hope Conrad
I have had a terrible experience at Ken Ganley Nissan. My situation may have been unique but I am still waiting for a title for a car purchased in May. The title office never picks up the phone and I have not heard the same story twice from anyone. Will not be returning.
-
August 2024 by John Yovanno
Service writer comes up to me in waiting room says I owe them $175 for repair ,I had to tell him the vehicle is under warranty he should’ve known that ,2022 Nissan frontier with 13,000 miles. I have to question that do you bill the customer and then file warranty??♂️?
-
August 2024 by Jonathan Houdek
Great experience with my recent vehicle purchase at Ken Ganley Nissan of Medina Everyone at the dealership was very friendly , helpful , and not pushy .
I felt comfortable with my sales representative Frank the Tank. Frank took very good care of all of my questions and concerns and allowed me to take my time evaluating my options.
Highly Recommend !
-
August 2024 by Michelle Piper
I had a wonderful experience purchasing my new Rogue. Everyone was kind and very helpful. Would definitely recommend them.
-
August 2024 by jay gerhardstein
Wonderful experience from start to finish. The salesman I worked with; Ryan Stull was a true professional & was incredibly helpful.
-
August 2024 by Chris Shearer
I went in to get a simple appraisal on my car and was given pretty bad news. However, Ryan and the rest of the staff here were so helpful in explaining the situation and gave me options on what to do going forward. The advice I got from them as well was greatly appreciated! After a very long process and mainly me taking forever to make a decision. I left the lot happier than when I arrived!
-
August 2024 by Jeremiah Rice
Was told the car would “look brand new” when purchasing it. You could tell it was only taken to a car wash though. They assured me they would detail it if I brought it back. Brought the car back two days later, only for them to do the same cleaning. Fast food crumbs in the center console even!
Disappointing.
