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February 2024 by lizzy_in_cleoh (Liz Blackwood Photography)
Amazing service and assistance. Small purchase and some watch battery changes.
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January 2024 by Jake Klag
Savanah is the best manager and the entire staff here is great. I bought my fiance's engagement ring here. We made a custom ring, and Shari and Brenda made the entire process very easy. The ring was exactly what my fiance wanted and she loves it!
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December 2023 by Kimberly Barry
Medina KAY Jewelers literally has the best ladies working. The customer service is exceptional. They've always treated me with the utmost respect any time I had an issue with missing stones or even when I smashed my hand and my ring band warped. They always go above and beyond!
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December 2023 by Crystal Scuderi
Such an amazing experience. The girls at the store were so helpful getting us set for our special day!!! Tha knyou Savanah, Shari, Brenda and Crystal!
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December 2023 by Kenzie Mesar
Great customer service and friendly faces greeting me every time I walk through the doors, Shari and Savanah do a fabulous job helping me with questions and helping with what I’m looking for!!
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December 2023 by JEFF JUHASZ
Staff at the store was real friendly and knowledgeable. Highly recommend this store for your jewelry needs.
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October 2023 by Kyle Borton
Great experience and helpful every single time I have walk in the store. They have the nicest workers and clean and beautiful store.
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September 2023 by Betsy Keller
Always a great experience here. The staff is so nice, even if we're simply looking sometimes.
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August 2023 by Crystal Lilley
The Medina Kay's is a very professional stress free atmosphere. Nakeya and the team are all very friendly and willing to help even those of us who don't really know exactly what we are looking for.
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August 2023 by Tammy Siciliano
We were just browsing recently and Nakeya was extremely helpful and so polite! Will definitely return ?
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July 2023 by Cindy Steeb
Savannah and her team are so customer service focused and helpful! I’ve purchased from the store and had custom made. Great store!
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July 2023 by Russ Martin
Took a new watch to have battery replaced, both girls could not get back off but scratched the back badly. They charge $14.99 for battery.Went to LaPlaca jewelers on Medina sq. and got the back off without further scratches and charged $5.00
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July 2023 by Joseph Legander
I recently had the pleasure of visiting Kay Jewelers to purchase a special gift for my loved one, and I cannot begin to express how grateful I am for the outstanding service provided by Savanah. From the moment I stepped into the store, she exuded warmth and genuine kindness, making my shopping experience truly memorable.Savanah's expertise and knowledge in the world of jewelry were evident as she patiently guided me through the selection process. She took the time to understand my preferences and budget, ensuring I found the perfect piece that matched my loved one's style and personality.What truly stood out was Savanah's exceptional attention to detail. She went above and beyond to answer all my questions and provided valuable insights, making me feel confident in my choice. Moreover, her passion for jewelry and dedication to customer satisfaction shone through, creating an atmosphere of trust and reliability.Her professionalism and courteous demeanor were unwavering throughout the entire transaction. Savanah made me feel like I was her top priority, and she made the experience truly enjoyable.Additionally, she skillfully helped me with the gift wrapping, adding an extra touch of elegance to the presentation. The smile on my loved one's face when she opened the gift was priceless, and I owe it all to Savanah's assistance.If you're looking for exceptional service and an enjoyable shopping experience at Kay Jewelers, I highly recommend seeking out Savanah. She is an absolute gem and an asset to the store. I will undoubtedly return to Kay Jewelers for my future jewelry needs, thanks to the incredible service I received from Savanah.Thank you, Savanah, for making this experience so special and for going above and beyond to ensure customer satisfaction. You are truly a credit to the world of retail, and I cannot thank you enough. Keep up the fantastic work!
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May 2023 by Megan McDowell
My go to Kay’s in the Medina county area! Savannah is a gem and is always so willing to help and provide the best knowledge on the products sold! Every time I come in the store I am greeted with smiles and kindness! Thank you to all the wonderful employees at this location you make my visits, quick, effective and easy Peezy!
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April 2023 by Kaylee Miller
Always and amazing experience walking into the Medina store!!! We love them and all their help!!! We bought all of our wedding day needs here and can’t wait for our future buys!!!