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December 2023 by Robert Gray
The online appointment option for installation does not really work out very well. Had a 1115am. appointment, and they still were not able to start working on the work until almost 1 pm. So just be prepared to wait if you're waiting on the vehicle. I guess all the walk-ins still will bump your appointment time back. I understand every place gets busy and backed up. This is just a warning. Everything else was just fine other than the unplanned long wait.
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November 2023 by r Nonyabizness
I never big purchases without doing a ton of research. I knew the tired I wanted, I just didn't know who to trust. I narrowed down my options by reviews on Google and then by price. Discount tire won hands down and has won my loyalty from here on out. Best rate and best service here. Hint: make your appointment online before heading in and things will go much quicker for you - 45 min. In and out for me.
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November 2023 by Carissa Steinhart
Excellent first experience here today. Sales team and tech team were all great. I won’t go anywhere else going forward!Also - they have a clean and spacious lobby to work from while I wanted.
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October 2023 by Nate Rowell
I recently had new rims and tires put on my jeep wrangler at the medina shop. The staff and service was awesome. Evan spent a ton of time with me picking out rims, going through specs, and answering every one of my detailed questions. His follow up was awesome and timely and worked with me all the way through ordering the rims and tires to delivery. Unfortunately he wasn't there for my install appointment, but Gene was. He was fantastic too. He explained everything, costs and what they were going to do. He even tolerated my chatting with him while I was waiting for the install. Every one was extremely professional and the service was outstanding. This was my first purchase here, but what brought me in was that I once had a leak in a tire and had them look at it. They checked and repaired it for free. Ya can't beat that. They have my full recommendation.
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September 2023 by Brandon S
Always great customer service here, last time I was here Gene was helpful over the phone and in person. They have replaced two tires for me for no charge that were under warranty and do free rotations. Even replaced a tire for me right at closing when I had a flat.
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August 2023 by Daniel Reed
Came here due to a nail in my tire, went to two other tire centers and neither had the size to fit my vehicle, discount tire had 6 tire brands to choose from and a wide price range.I was immediately greeted with a handshake and genuine customer service, and a desire to make my experience great.All said and done, I spent $100 less than I was quoted at the other centers, they had the tire in stock and had it installed in 30 minutes.I also decided to purchase the tire certificate to protect my tires, this included, I was still less out the door than the other tire places.I definitely was impressed and will return and let my friends know to come to discount tire Medina.
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August 2023 by Archangel Michael
Look no further, perfectly managed. The best tire place I have ever been to. Evan and Gene we're very honest and informative. I was shocked when they fixed the slow leak for no charge and didn't try to sell me products I don't need. When it's time to get new tires for family and friends, we are going there for sure. Very impressed by them. Thanks also to the others who work there too.
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August 2023 by Constance Foltynski
Evan is awesome! Went there with tire issues and he helped me out tremendously! The service is always spot on and prices are very fair. Definitely my go-to for tires from here on out.
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July 2023 by Brian
I'm kinda blown away by the service at this place. I have kind of a rare vehicle and they took exceptional care of it and were right on time with everything, too. They genuinely earned a customer in me. Top notch!!!
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July 2023 by Richard Adams
Great experience and these guys deserve their 5 star ratings. Tim and the rest of the crew were all smiling, genuinely friendly and talkative & efficient at getting the tires mounted quicker than at any shop I've ever dealt with. Lobby was clean & bright. This level of service experience is a model for others to strive for. I will recommend this store to everyone I know without histation.
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July 2023 by Uwe Wolfram
The employees treated me very well , the service was quick and the store was clean , I will be returning in the future
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July 2023 by Jenna Louise
I couldn't be happier with my experience going to Discount Tire! I called with questions and Tim had answered them all eagerly. He took the time to explain everything to me and ordered the tires I needed. Tim was able to schedule me an appointment the very next day for the installation. When I arrived to the shop Tim was there and greeted me with enthusiasm. The person who installed the tires did a great job and the whole experience was so smooth and quick. I couldn't recommend Discount Tire more! (p.s. if management sees this, you should really give Tim a raise. He deserves it.)
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July 2023 by Brian Gay
I'm kinda blown away by the service at this place. I have kind of a rare vehicle and they took exceptional care of it and were right on time with everything, too. They genuinely earned a customer in me. Top notch!!!
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June 2023 by Dave Ward
Amazing as ever! Thanks for the repair guys!
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June 2023 by Shawn Walters
I see a lot of reviews talking about how great Tim was, and I completely agree! Tim was the man, very professional and very nice. If you have any tire/wheels needs I highly recommend this Discount Tire!
