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September 2022 by Melissa Yarwood
Worst bank ever! They are horrible with responding and picking up the phones! I’ve had multiple issues with fraud and my debit card. Branch manager is helpful if you can get her on the phone.
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February 2022 by Blaine R
I actually bank with this bank i guess it has its pros and consI have to deposit each check n wait till clears " paycheck from a corporate company" ive banked here for about 5 mons i was refered by my previous employer that employer banked with citizen as well still the checks then took days to clear. Only good part is the people are nice. And if you damaged ur cheaply produced debit card you can get a replacemnet that very day by goin in the branch. But over all not happy it needs some adjustments. I still bank with them. I also have a different bank account at a different bank. Hope this may help someone
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January 2022 by Sharon Doyle
I have been banking with Citizens for many years. They are always accommodating.
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September 2020 by Thomas G. Malloy
Very good customer service
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September 2020 by Mike P.
This branch was very clean and is set up for social distancing. The staff was extremely friendly to everyone. They also have a new ATM that looks pretty cool.
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February 2020 by Stacy Gongol
Friendly, helpful staff and great rates!
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December 2019 by Bryan Clifford U.
Don't bother with this Bank they don't care about you or your money. Fee driven, poor customer service and no attention to the lobby or who is coming into the bank. Legitimate fee is the words they use in their smart ignorance. In short they suck, make like the advice from Stormtroopers in Star Wars episode 4 and "Move along, move along".
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August 2019 by Hamza Alnadi
Great service
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July 2019 by Brice T.
This Bank I think is very good. However Just recently they hired a person who does not speak English on the teller and on the desk same person. I cannot understand her and also the mistakes that are made are sometimes irreversible. Would someone please help her? Manager is nowhere to be found? I continue to get the same person. I have been a client with charter one citizens for many years and thought I would bring this up as an opportunity to fix an issue
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January 2019 by Joshua Vargo
I always have a very welcomed experience there, I appreciate the staff for helping me out and being so fast and effective with their work. Chad is also the very definition of his name, a Chad. That dude's straight up cool.
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October 2017 by Justin L.
The New Location is wonderful it still has the wonderful new Building smell to it. as you walk in. If you have never been to the new location you need to stop by and check it out. This location does not have a Drive through Window. It does have a Drive up ATM if you need something you will have to go inside....
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June 2015 by Kimberly Fowls
Great and friendly staff. They make you feel like family.
